A successful candidate would be responsible for the daily scheduling and dispatching of reactive and planned maintenance by area to field technicians. This role provides operational assistance to the operational management team for the delivery of multiple contracts while also ensuring compliance for field services and key performance indictors via the company management platform. The role involves invoicing as well as customer engagement.
What you'll need: 2 years experience in Facilities management, operations, contracting, or trade services organisationsPrevious experience with a work management systemStrong customer service across KPI's and memorable customer experiencesStrong communication skills, both verbal and writtenStrong analytical and problem-solving skillsSolution driven approach and ability to implement continuous improvementsIntermediate Microsoft office skillsSystems experience across ERP, CAFM or IMMS platforms for scheduling of technicians is preferredWhat you'll get in return: Ability to work remotely as part of an onsite team or have hybrid-style workCompetitive Salary based on experienceOpportunity to grow and develop in an awesome teamFuture career development opportunities with a global companyIf you are interested in this position, don't hesitate to apply as we will be reviewing applications as they come in. Applicants for this position should have NZ Residency or a valid work visa.
Call or email Caylee Cooke on 021895015 or ****** for more information or a confidential conversation.
"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."
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