Operations Manager (Southern Communications Centre) - Christchurch - Permanent at Fire and Emergency New Zealand, Canterbury This is a great opportunity for someone looking to enhance their leadership skills and join our Southern Communications Centre in Christchurch.
Mo tenei turanga - About the role:
Reporting to the Communications Centre Manager, the Operations Manager role provides leadership and managerial support to ensure that emergency events and dispatch of resources are delivered in an efficient, effective and time critical manner. You will be responsible for ensuring that operational readiness capability for the Communication Centre is always maintained for this 24-hour mission critical facility.
As a member of the National Communications Centre Leadership Team, you will oversee the day-to-day operational running of the Communications Centre including the ongoing development and management of all Communications Centre training.
When and as required, you will deputise for the Communications Centre Manager.
Ko tau na i tenei turanga - What you'll bring to the role:
Demonstrated leadership skills to provide coaching, training, and mentorship.
An ability to build collaborative relationships with a wide range of stakeholders internally and externally, including other emergency service providers.
Strong communications skills, with an ability to influence and negotiate when/as required.
An ability to implement new operational processes and procedures and develop training for those.
A drive to deliver results and outcomes whilst promoting a positive culture of high performance.
Comfortable managing internal and external complaints/processes through sound investigation and reporting
Ensure response decisions meet the requirements of the Statements of Service Performance (SSPs)
To be successful in this role, we'd expect you will:
Be able to relate to the technology involved in emergency management communications and an understanding of the operations of an emergency service network.
Have demonstrated experience as an operational Shift Manager or similar within an emergency services environment.
Be a strong team player with a people first focus.
Hold relevant Senior Communicator/Shift Manager qualifications.
A relevant tertiary qualification in management and/or adult teaching, desirable but not essential
He aha nga painga o tenei mahi mou? – Why you will enjoy working here:
As an employer, Fire and Emergency New Zealand is committed to providing an enjoyable and challenging work environment with a focus on ongoing personal development.
Benefits
Matched Kiwi Saver employer contributions of up to 6%
Hybrid working options available
Life and income protection insurance for eligible employees
A wellness policy that allows for generous sick leave provisions so you can look after yourself
The salary range for this role is $118,660-$124,906 (95-100%) dependent on skills and experience relevant to the role.
Ko wai matou - Who are we?
Fire and Emergency New Zealand is a Crown Entity responsible for reducing unwanted fires, responding to structural and vegetation fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters, and supporting increased community resilience.
Our vision is to build stronger communities and protect what matters most to the people within them. We are proud to be recognised as New Zealand's most trusted public sector agency. Our values reflect what our people believe is core to who we are and the organisation we aspire to be.
We Do the Right Thing – Kia Tika
We Serve and Support – Manaakitanga
Ko te tono mai - How to apply:
Come join us - we are excited about the future of Fire and Emergency New Zealand, and we'd love you to be part of it! We value diversity as a strength and welcome applicants that can help bring a difference to our organisation.
If this sounds like you, apply now. To download a copy of our position description please visit our vacancy page on our FireJobs website - General Vacancies | Fire and Emergency New Zealand
Applications close midnight Sunday 25 August 2024.
Please note: Eligibility to work in New Zealand is mandatory for this role.
Note: You may be redirected to the employer's careers website.
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