Operations Manager – SKOPE Services, Christchurch-BasedSKOPE Services is one of the largest service companies in Australasia, providing service, maintenance, and fleet management for refrigeration and food service equipment to some of the region's biggest brands.We're seeking a dynamic and experienced Operations Manager to lead our service operations across Australia and New Zealand, based in Christchurch.About the RoleIn this pivotal role, you'll oversee key functions including:Service administration from end-to-end.Part supply chain management.Customer relationship management.Contract field technician management.Health and safety compliance.Branch management.Your focus will be on identifying and implementing improvement initiatives to enhance efficiency, customer satisfaction, and profitability.About YouWe're looking for a leader with:Proven experience managing operations or field service businesses.Expertise in repair and maintenance services, ideally in food and catering equipment (other technical equipment experience is also valuable).Strong leadership, problem-solving, and process improvement skills.Excellent customer relationship and stakeholder management capabilities.Knowledge of supply chain processes and health and safety standards.If this sounds like an opportunity you would like to explore further, we would love to hear from you.SKOPE is committed to a drug and alcohol-free workplace. The successful applicant will be required to undergo a pre-employment drug test.Applicants for this position should have the right to work in New Zealand and the right to travel to Australia.DiversitySKOPE is committed to ensuring equal employment opportunities to all qualified individuals. We believe a diverse workforce will enhance our ability to provide a more comprehensive experience for our customers. All applications are considered based on merit, qualifications, and business need.
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