Operations Manager

Details of the offer

McDonald's is the world's leading Quick Service Restaurant (QSR), maintaining an enviable reputation for Quality, Service, Cleanliness, and Value. McDonald's New Plymouth and Bell Block are two strongly performing restaurants located in the beautiful Taranaki region.
We have a rare opportunity for a QSR specialist to join and help provide strategic and operational leadership to our team of 230 staff. The ideal candidate will be a suitably qualified Senior - Restaurant Manager looking to develop into an Operations Manager role or an existing Operations or General Manager within the QSR market looking to solidify your role with the world's leading QSR brand.
This senior leadership role primarily involves a candidate with the following attributes:
Great people and communication skills: A modern attitude to training and people development, ensuring staff are respected, motivated, supported, and rewarded.
Operational knowledge: Ensuring high standards are met, with skills to motivate and engage staff, contractors, and key personnel for sustainable results.
Customer service focus: Ability to connect and deliver on the needs of our customer base, understand customer metrics, support profitable sales growth, and achieve restaurant metrics and budget controls.
Outstanding communication skills: Ensuring top-notch stakeholder communication and community engagement to support operational and people goals, solidifying our brand value and perception in the community.
Excellent time management: Reliability and attention to detail, with a commitment to immersing oneself in the role and representing our brand proudly in the community.
Our values are critical to who we are and why we are successful. Our relentless focus on capacity, connection, consistency, and culture is why we come to work every day.

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Nominal Salary: To be agreed

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