Operations Manager – Taranaki Skips & Bins Limited Position Description : Operations Manager Direct Reports: Skip Truck Drivers Reporting to: Lead Project Manager Taranaki Skips & Bins Limited is a successful well-known skip bin hire company in the Taranaki and wider region.
We have built the company on friendly customer service, efficient speedy pick-up and delivery of skip bins with competitive pricing.
We are focused on expanding market share in the skip bin area and allied markets.
We are looking for a talented, experienced and enthusiastic Operations Manager to lead this journey.
The Current Operations Manager will be available for a short handover period.
Daily Tasks: Creating driver daily run sheets of pickups/drop-offs – dispatching jobs Working out the logistics for most efficient pickup/delivery of bins Dealing with customer phone and online bookings for bins Monitoring any overweight dumping charges to charge back to customers Receiving payment for services and monitoring collection Focus on marketing and networking to increase client base and increase revenue Developing new opportunities for hiring out skips and bins Following up on accounts Role includes the following tasks: Managing drivers and efficient route planning for jobs Preparing/overseeing all bookings by customers Keeping the Lead Project Manager fully informed Ensuring that all customers have their bins in a timely manner Ensuring all material is processed in a cost-effective manner Identify new business and opportunities to drive growth and profitability Drive the profitability and sustainability of the business Hands on approach to acquire new clients and customers Develop a network of contacts to attract new market opportunities Marketing the business in a positive light to gain new business Strong focus on long term value and customer satisfaction Researching new innovative technology and more efficient ways of performing our services Ensuring all staff are performing their roles safely and adhering to Health & Safety practices Ensure all Trucks and Bins are serviced timely and well maintained Reporting and analysis provided to Lead Project Manager in a timely manner Keep the Lead Project Manager fully informed of all aspect of the operations and business in a transparent and no surprises environment The ideal candidate: Class 2 truck license would be an added advantage Experience in the waste and recycling industry Local knowledge of the area Trustworthy and can work without supervision Motivated to grow the business and expand market share Intermediate knowledge of Microsoft Office (excel, word, outlook) Attention to detail to invoicing and calculating overcharge amounts Team player and working collaboratively with management who are remote Strong focus on customer service and providing the best service Has their finger on the pulse of everything going on within the business We are looking to make this appointment as soon as possible.
If this role is of interest and sounds like you are up for the challenge to essentially "run your own business" with support from remote management then get in contact today!
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