Add expected salary to your profile for insightsLocation: Omokoroa, Tauranga, New ZealandWork Schedule: Hybrid - One work-from-home day per weekCompany: Hidden Aotearoa Ltd.Is it time you re-located to the sunny Bay of Plenty? Are you a detail-oriented leader with a passion for operational excellence? Hidden Aotearoa Ltd…a pioneering company launched in New Zealand with our head office in Singapore, is seeking an Operations Manager to join our small but rapidly growing team. If you thrive in fast-paced environments, have a knack for managing multiple tasks, and are dedicated to delivering world-class experiences, we want to hear from you!Key Responsibilities:As our Operations Manager, you will play a pivotal role in shaping the operational framework of our exciting experiences. Your main responsibilities will include:Enhancing the operational functionality of Hidden Aotearoa to enable the organisation to grow in a commercial, profitable, responsible and sustainable manner.Overseeing the day-to-day operations of Hidden Aotearoa and being responsible for the efficiency of a wide breadth of activities to ensure operational effectiveness, including developing and implementing an annual operating plan that support the strategic plan.Providing timely and accurate game information to our clients and maintaining and enhancing the user experience to ensure it aligns with our brand values and meets the highest standards.Working collaboratively with the CEO and Senior Leadership Team to ensure the team receives the support and tools necessary to accomplish performance goals and objectives.Ideal Candidate:Experience: At least 5+ years experience leading and scaling a high growth tech start-up, preferably with a strong background in operations management and must be from the tourism, gaming or experience industry.Detail-Oriented: You have a keen eye for details, ensuring that every aspect of operations runs smoothly.Leadership Skills: You are a natural leader who thrives on seeing projects and tasks through to completion.Task-Driven: You are proactive and enjoy tackling multiple tasks while maintaining a focus on delivering results.A lived experience of te ao Maori: You will have the ability to integrate matauranga Maori, values and tikanga, as appropriate, into the operations of Hidden Aotearoa.What We Offer:Dynamic Work Environment: Join a collaborative team that values creativity and innovation.Hybrid Work Model: Enjoy the flexibility of working from home one day a week.Career Growth: Be part of a growing company with opportunities for advancement and a genuine commitment to supporting your professional development and wellbeing.If you are ready to take the next step in your career and be part of a team that is making waves in the gaming and experience industry, apply now!To apply, please apply via SEEK and send your CV and a brief cover letter. We look forward to exploring the possibilities together at Hidden Aotearoa Ltd!hiddenexperience.comApplication Deadline: 20 December 2024Hidden Aotearoa Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have as an operations manager? Do you have customer service experience? How many years of people management experience do you have?What can I earn as an Operations Manager
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