Job Description - Operations Manager Attendant, Parking, Fleet Vehicles and Security Services (WAI28807) Job NumberWAI28807
Full time, Permanent on site role.Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.
Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.
About the Role Due to retirement, an exciting front line Waikato District wide Operations Manager position is available.
This position supports clinical frontline delivery.
Most services within this portfolio provide 24/7 services across multiple sites within Waikato District.
The key functions of this role are:
Provide operational leadership and accountability for all aspects of Attendants, Security, Parking, and Fleet Services.Support clinical services to deliver patient-centred and optimal clinical outcomes.Assist Clinical Services in meeting Health targets.Deliver the most effective and efficient services within the allocated budget.Represent Clinical and Operations directorate and engage positively with service users.Act as a subject matter advisor and provide updated intelligence on matters relating to Attendants, Security, Parking, or Fleet.Be an effective team player with the directorate and for Te Whatu's teams of teams.About the Service The position reports to the Operational Director and is a key member of the Operational and Clinical Support directorate.
Operational and Clinical Support Services provide district-wide clinical and operational support to services within Te Whatu Ora – Waikato District.
The Attendant, Parking, Security, and Fleet Management services are 24/7 frontline services and key support services for clinical delivery and patient care.
There are 3 team leaders and support staff reporting to this position, with indirect reports of 130 attendants, 4 attendant coordinators, 5 security coordinators, and 60 contracted security and parking staff, plus 3 fleet administration staff managing up to 560 fleet vehicles across the district.
About You To be successful in this challenging and complex role, you need the following:
Honed interpersonal and networking skills.A can-do attitude and act like a business owner.A good sense of humour, attention to detail but not sweating the small stuff.Highly organized and unafraid to challenge the status quo.Experience and Skills: 5 to 7 years' experience in operational and strategic leadership in a complex organization, preferably in the Healthcare sector.Extensive experience in building and sustaining collaborative working relationships in a high-pressure environment to enable effective change management.Demonstrated ability and experience in leading change management.Highly developed communication and interpersonal skills, including the capacity to negotiate, resolve conflict, and positively influence and motivate others.Experience of leading multi-disciplinary teams.Experience in managing projects across complex stakeholder groups.Proficient in monthly and incident report writing.Experience in Security Services management.Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth.Experience in projects/initiatives that give effect to Te Tiriti principles and frameworks, and the application of Matauranga Maori and Kaupapa Maori approaches, particularly in healthcare settings.Working for Health New Zealand Health New Zealand | Te Whatu Ora is 'the weaving of wellness'.
We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work.
It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
Our people are at the heart of everything we do.
Health New Zealand is committed to being a good employer and honouring our equal employment opportunity obligations.
Our Commitment to Equity, Diversity, and Inclusion We want to see the real you in your application and welcome the real you on board if you come and work with us.
Skills are gained across many areas of our life, not just in formal employment.
If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.To apply for the role, please click "apply now."
All applications must be submitted through our online careers portal before 11:59 PM on 27 January 2025. Please note, we will be reviewing applications as they are received and may proceed with the recruitment process before the closing date of this advert.
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