Hello Monday - Winners of Seek SARA award for Candidate EngagementAdministrative Assistants (Administration & Office Support)Hello Monday was founded in 2014 to offer outsourced HR services and support, tailored to the needs of new and growing businesses across NZ. HR is crucial for businesses of all shapes and sizes no matter where they are on their journey. By incorporating effective HR practices, companies can develop relevant, sustainable people practices and cultivate a thriving workplace culture regardless of their size and industry.About the RoleThe purpose of this role is to assist in managing the operational and project management aspects of Hello Monday. You will support the Operations Lead and our HR delivery team by overseeing the project management of all our client deliverables. This includes ensuring clients are onboarded smoothly, services are delivered seamlessly, and all tasks are tracked using our project management tools; to meet expectations, adhere to defined service requirements, stay within budget and on time.Additionally, you will also help identify and implement strategies to drive efficiencies across our business operations.About YouThis is a pivotal role within our business, crucial to our long-term strategy for growth and the successful candidate will not only excel in the skills outlined below but also be aligned to our values and vision for the future.Background and ExperienceMinimum of 5 years' experience in administration. This should include a proven track record in the areas of project management, client relationship management, finance, and reporting.Experience in small-medium-sized business operations.Proficiency with a variety of software tools i.e., CRMs, HRIS, project management and financial tools.Expertise in using the Microsoft suite is a must.You'll beA problem solver with expert time management: able to prioritise and manage both individual and team deliverables efficiently.A team player who brings a positive energy and actively contributes to a collaborative team.An exceptional communicator: confident and articulate in person, over the phone and in writing.Highly organised with a strong service mindset.A planner: focussed on executing tasks well while being comfortable working with ambiguity and adapting to changing circumstances.Calm and competent under pressure: able to handle confidential information with care and manage competing priorities with ease.Committed: believing in and supporting our mission and approach and taking ownership of all aspects of your work to consistently deliver high quality results.Proactive in personal and professional development: continuously seeking opportunities to grow and improve, both individually and for the business.Ways of workingThis is a full-time, 40-hour-per-week role based in our Auckland CBD office. One of our core values is Building Relationships, and we've found that working together in the office significantly enhances our ability to connect, collaborate, and grow as a team. We believe in the value of coming together as a team each day and are committed to maintaining this way of working.Next StepsIf you're passionate about delivering exceptional experiences and service, and you're eager to make a meaningful impact in the small to medium business community, this opportunity is for you. Click the 'Apply' button now to complete your application and be sure to include your CV and a cover letter telling us why you'd be a great fit for this role.
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