**Job Title: Operations Associate - Work from Home**
**Company: LKQ**
**Location: Nelson, Nelson, NZ**
**Job Type: Part-Time**
**Seniority: Associate Level**
**Years of Experience: 4**
**Application Deadline: ******** **
**Company Overview:**
LKQ is a leading provider of alternative and recycled parts for the automotive industry, dedicated to upholding high ethical standards and striving for excellence in all our endeavors. We are seeking an Operations Associate to join our dynamic team, working from the comfort of your home. This role is perfect for individuals who are reliable, energetic, and eager to contribute to our mission of providing exceptional service.
**Job Responsibilities:**
As an Operations Associate, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. Your responsibilities include, but are not limited to:
1. **Administrative Support:**
- Manage and oversee daily administrative tasks including data entry, document management, and scheduling.
- Assist with the preparation of reports and presentations for management, ensuring accuracy and timeliness.
2. **Customer Service:**
- Handle customer inquiries via email and phone, providing prompt and courteous responses.
- Resolve customer complaints and issues with a focus on enhancing customer satisfaction and retention.
3. **Process Improvement:**
- Identify opportunities for process enhancements and recommend solutions to streamline operations.
- Collaborate with team members to implement efficient workflows and best practices.
4. **Inventory Management:**
- Monitor inventory levels and assist in managing stock through effective coordination with the logistics team.
- Contribute to regular audits and cycle counts to ensure product accuracy.
5. **Project Coordination:**
- Assist in coordinating various projects, ensuring deadlines are met and communication is clear.
- Support cross-functional teams in delivering projects on time by gathering necessary information and materials.
6. **Reporting and Analysis:**
- Track key performance indicators and prepare periodic reports for management review.
- Analyze operational data to provide insights and identify trends that may affect performance.
7. **Team Collaboration:**
- Work collaboratively with other associates and departments to foster a positive and productive work environment.
- Attend team meetings and contribute ideas to improve overall team dynamics and operations.
**Qualifications:**
- **Education:** Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
- **Experience:** Minimum of 4 years of experience in operations, administrative support, or customer service roles.
- **Technical Skills:**
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with CRM software.
- Familiarity with data analysis and reporting tools is a plus.
- **Personality Traits:**
- Reliable: Consistently meets deadlines and commitments.
- Energetic: Brings a positive and enthusiastic approach to daily tasks and team engagements.
- **Soft Skills:**
- Emotional Intelligence: Demonstrates the ability to understand and manage one's own emotions while empathizing with others.
- Problem-Solving: Strong analytical and troubleshooting skills to effectively address challenges as they arise.
**Benefits:**
- Reimbursement for travel and spending expenses related to work activities.
- Company-provided equipment to support remote work.
- Visa sponsorship for eligible candidates.
**Working Environment:**
At LKQ, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to fostering a culture of integrity, respect, and collaboration.
**Equal Opportunity Statement:**
LKQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
If you are a motivated individual looking to further your career in operations within a supportive remote work environment, we invite you to apply for the Operations Associate position at LKQ! Please submit your application by the deadline of October 2, 2024.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
