**Job Title: Operations Associate - Work from Home** **Company: Consolidated Edison** **Location: Dunedin, Otago, NZ** **Job Type: Part-Time** **Seniority: Associate Level** **Years of Experience: 2** --- ### Job Description: Consolidated Edison is seeking a resourceful and hardworking Operations Associate to join our team on a part-time basis, working from the comfort of your own home. This position plays a vital role in supporting the operational efficiency of our organization and will require a proactive individual with a strong work ethic. The ideal candidate will have at least two years of relevant experience and a passion for contributing to a fast-paced team environment. ### Responsibilities: 1. **Operational Support:** - Assist in the daily operations of various departments, ensuring workflows are efficient and effective. - Collaborate with team members to identify areas for improvement and implement solutions. - Manage and track progress on multiple projects and initiatives. 2. **Data Management:** - Maintain accurate records and databases related to operations. - Generate regular reports to facilitate informed decision-making by management. - Analyze data trends to provide insights into operational performance. 3. **Customer Interaction:** - Respond promptly to internal and external customer inquiries and requests. - Provide exceptional customer service by addressing issues, providing information, and facilitating resolutions. - Maintain a high level of professionalism in all communications. 4. **Process Improvement:** - Participate in process reviews and recommend enhancements to improve efficiency and effectiveness. - Implement best practices across operations to streamline workflows. - Collaborate with cross-functional teams to support organizational goals. 5. **Project Coordination:** - Assist in project planning and execution within designated timelines and budgets. - Coordinate with team members and external stakeholders to ensure project deliverables are met. - Effectively communicate project updates to relevant stakeholders. ### Requirements: #### Education & Experience: - Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent work experience). - Minimum of 2 years of experience in an operational role, preferably in a work-from-home environment. #### Skills & Competencies: - **Technical Proficiency:** Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with data management software. - **Resourcefulness:** Ability to identify problems and develop strategic solutions with minimal supervision. - **Hardworking Attitude:** Committed to delivering high-quality work within deadlines. - **Emotional Intelligence:** Capable of understanding and managing your own emotions and those of others to create a positive working environment. - **Planning Skills:** Proficient at prioritizing tasks, managing time effectively, and planning for short- and long-term goals. #### Personal Attributes: - Detail-oriented with a focus on accuracy. - Strong analytical and problem-solving abilities. - Positive attitude and a team player with a collaborative spirit. ### Benefits: - Employee discounts on services and products. - Retirement plan options to help you prepare for your future. - Parental leave to support work-life balance for growing families. ### Working Environment: Consolidated Edison fosters a working environment that promotes equality and fairness for all employees. We value diversity and believe that it strengthens our workforce and enriches our company culture. ### Application Deadline: - **Please submit your application by October 5, 2024.** --- **Equal Opportunity Statement:** Consolidated Edison is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
