**Job Title: Operations Associate - Work from Home** **Company:** Fidelity National Financial **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority:** Associate Level **Years of Experience:** 4 --- ### **Job Description** Fidelity National Financial is seeking a motivated and detail-oriented Operations Associate to join our growing team.
This is a fantastic opportunity for someone with a strong background in operations who is looking for a flexible part-time role where they can maximize their potential while working from the comfort of their own home.
As an Operations Associate, you will play a crucial role in supporting various operational functions within our organization, ensuring efficient processes and contributing to our overall business objectives.
You will be responsible for managing tasks that require a strong analytical mindset, attention to detail, and the ability to work collaboratively within a team.
### **Key Responsibilities** - **Operational Support:** Assist with daily operational tasks and processes, ensuring accuracy and efficiency in all activities, including data entry, reporting, and process documentation.
- **Data Management:** Maintain and update databases with high levels of accuracy; perform regular audits to ensure data integrity.
- **Team Collaboration:** Work closely with team members and cross-functional departments to facilitate smooth operations, share insights, and implement best practices.
- **Process Improvement:** Identify opportunities to enhance operational processes; actively participate in problem-solving initiatives to streamline workflows and reduce inefficiencies.
- **Customer Interaction:** Respond to internal and external inquiries via email and other communication channels; provide timely and accurate information while maintaining a high level of customer service.
- **Reporting & Analysis:** Assist in the preparation of regular performance reports and analysis to support management decision-making; track key metrics and provide actionable insights.
- **Ad Hoc Projects:** Participate in various projects as needed, including process mapping, implementation of new tools or systems, and training initiatives for team members.
- **Compliance:** Ensure that all operational activities comply with company policies, industry regulations, and quality standards.
### **Requirements** - **Experience:** Minimum of 4 years of operational experience, preferably in the financial services or real estate sectors.
- **Educational Background:** Bachelor's degree or equivalent work experience in a related field.
- **Personality Traits:** - Driven: Demonstrates a proactive attitude in achieving goals and objectives.
- Confident: Able to make decisions and stand by them while remaining open to feedback.
- **Soft Skills:** - Teamwork: Ability to collaborate effectively with diverse teams and contribute positively to group dynamics.
- Adaptability: Comfortable in a fast-paced environment and willing to navigate changing situations with ease and efficiency.
- **Technical Skills:** Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required.
Experience with CRM software and data management systems is a plus.
- **Communication Skills:** Exceptional written and verbal communication skills, with a focus on attention to detail and ability to convey information clearly.
### **Benefits** - **Visa Sponsorship:** We offer visa sponsorship for eligible candidates looking to work in New Zealand.
- **Vision Insurance:** Comprehensive vision insurance coverage to support your eye health.
- **Joining Bonus:** Competitive joining bonus to welcome you to Fidelity National Financial.
### **Working Environment** At Fidelity National Financial, we empower our employees to take ownership of their roles and make impactful decisions that contribute to the company's success.
We encourage a culture of innovation, collaboration, and continuous improvement.
### **Application Deadline** Please submit your application by **September 28, 2024**.
### **Equal Opportunity Statement** Fidelity National Financial is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We welcome applications from all qualified individuals and encourage candidates from diverse backgrounds to apply.
--- We look forward to welcoming a driven and confident Operations Associate to our team at Fidelity National Financial!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
