**Job Title:** Operations Associate - Remote Work **Company:** SwipedOn **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority:** Associate Level **Years of Experience:** 2 --- ### **Job Description** SwipedOn is seeking a dynamic and motivated Operations Associate to join our innovative team. This part-time remote position is ideal for individuals who thrive in a fast-paced environment, are driven by excellence, and are committed to contributing to a sustainable future. The successful candidate will have a proactive approach to problem-solving and a passion for operational efficiency. **Key Responsibilities:** 1. **Operations Management:** - Assist in streamlining operational processes and enhancing efficiency across various departments. - Monitor and analyze workflows, identifying areas for improvement and implementing solutions that optimize operations. 2. **Data Analysis & Reporting:** - Collect, analyze, and interpret data related to operational performance, customer satisfaction, and market trends. - Prepare detailed reports and presentations for management review, providing recommendations for strategic initiatives. 3. **Customer Support & Engagement:** - Act as a point of contact for customer inquiries and support requests, ensuring excellent service and timely responses. - Collaborate with the marketing and sales teams to enhance customer experience and engagement strategies. 4. **Project Collaboration:** - Support project teams in the execution of operational initiatives, contributing to project planning, coordination, and follow-up. - Participate in cross-functional meetings, actively contributing ideas and feedback aimed at improving processes and services. 5. **Documentation & Compliance:** - Maintain accurate records and documentation related to operational processes, policies, and compliance. - Assist in maintaining organizational standards and compliance with regulatory requirements. 6. **Sustainability Initiatives:** - Support SwipedOn's commitment to environmental responsibility by participating in sustainability initiatives and promoting green practices within the team. --- ### **Requirements:** **Qualifications:** - Bachelor's degree in Business Administration, Operations Management, or a related field preferred. - Minimum of 2 years of experience in operations, project management, or a similar role. **Technical Skills:** - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools. - Familiarity with data analysis software and customer relationship management (CRM) systems is a plus. **Personality Traits:** - Energetic and enthusiastic with a strong desire to learn and grow within a team environment. - Independent thinker who can operate autonomously while also collaborating with a diverse team. **Soft Skills:** - Innovative mindset with a knack for creative problem-solving and process improvement. - Strong emotional intelligence; ability to navigate the complexities of interpersonal relationships and engage effectively with colleagues and clients. --- ### **Benefits:** - Competitive medical coverage for you and dependents. - Generous parental leave policy. - Visa sponsorship for eligible candidates. - Opportunity to work with a forward-thinking organization committed to environmental sustainability. --- ### **Working Environment:** At SwipedOn, we pride ourselves on being socially and environmentally responsible. Our team champions sustainable practices and strives to make a positive impact on our community and the planet. We believe in fostering a diverse and inclusive work environment where every voice is heard and valued. --- **Equal Opportunity Statement:** SwipedOn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply and join our mission of innovation and sustainability. --- **Application Deadline:** Please submit your application by September 21, 2024. We look forward to reviewing your application and seeing how you can contribute to our team at SwipedOn!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
