**Job Title:** Operations Associate
**Company:** Kohl's
**Location:** Wellington, Wellington, NZ
**Job Type:** Part-Time
**Seniority:** Entry Level
**Years of Experience:** 1
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**Job Description:**
Kohl's is seeking a motivated and detail-oriented Operations Associate to join our dynamic team in Wellington. As an Operations Associate at Kohl's, you will play a pivotal role in ensuring the seamless execution of daily operational tasks, contributing to an exceptional shopping experience for our customers. This is a fantastic entry-level opportunity for individuals looking to gain hands-on experience in retail operations while working for a leading retailer committed to inclusivity, development, and community.
**Key Responsibilities:**
1. **Operational Support:**
- Assist in the execution of day-to-day operational tasks, ensuring compliance with company policies and procedures.
- Support inventory management processes, including stock replenishment, organization, and conducting physical counts.
- Aid in the setup and maintenance of product displays, ensuring they align with Kohl's merchandising standards.
2. **Customer Service Excellence:**
- Deliver outstanding service to customers by assisting them with their inquiries, providing product knowledge, and addressing any concerns.
- Maintain a positive and welcoming store environment, promoting a customer-first approach in all interactions.
3. **Collaboration and Teamwork:**
- Collaborate effectively with other team members to achieve shared goals and maintain efficient workflow.
- Participate in team meetings, sharing insights and contributing to the overall team strategy.
4. **Planning and Research:**
- Engage in planning efforts to organize merchandise effectively and improve the shopping experience.
- Conduct research on industry best practices and assist in the implementation of enhancements to store operations.
5. **Training and Development:**
- Actively participate in training programs to enhance knowledge of company policies, products, and operational processes.
- Seek out feedback and continuously strive for personal and professional development.
6. **Safety and Compliance:**
- Adhere to all safety and compliance regulations, ensuring a secure shopping environment for customers and team members.
- Reporting any safety hazards or compliance issues to management.
**Requirements:**
- **Education:** High school diploma or equivalent required.
- **Experience:** Minimum of 1 year of experience in retail or customer service.
- **Personality Traits:**
- Driven: Demonstrates a proactive approach to tasks and challenges.
- Dedicated: Committed to delivering high-quality work and supporting team objectives.
- **Soft Skills:**
- Planning: Ability to organize tasks efficiently and prioritize workloads effectively.
- Research: Proficiency in gathering and analyzing information to enhance operations and improve customer experience.
- **Technical Skills:**
- Comfortable using basic computer programs (e.g., Microsoft Office Suite) and retail management systems.
**Benefits:**
- Comprehensive training and opportunities for professional development.
- Medical coverage options.
- Provision of company equipment to facilitate work.
**Working Environment:**
At Kohl's, we cultivate leaders who foster inclusivity and mentorship. We believe in creating a supportive workplace culture that values diversity and empowers every team member to succeed. You will have the chance to learn from experienced professionals as you develop your skills and build your career with us.
**Deadline to Apply:** ********
**Equal Opportunity Statement:**
Kohl's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
