Combine your customer service and organisational skills in this Operations Assistant position in our Whangarei store! This full-time role assists in the stock movement and customer aftercare of the Computers and Communications department, so we are looking for a competent and reliable person to join our team.
About the Role
This role assists with general stock related tasks and customer service queries, providing a positive experience for all customers. Training will be provided on our systems to ensure you are fully supported when you start with us.
Some key tasks will include:
Coordinate stock tasks including container orders from the distribution center, undertake branch transfers, supplier ordered stock, and customer orders.
Receipt stock into the store and attend to outstanding purchase orders.
Attend to customer queries and coordinate repairs.
Undertake sales and maintain the presentation of the Computers department.
About You
We are looking for an organised retail professional who is able to work autonomously and in a team.
Some attributes we are looking for include:
Proven Customer Service experience.
Quick learner, organised with administrative skills.
Strong communication and interpersonal skills.
Computer literate with basic Microsoft Office knowledge.
Experience working with high volumes of stock desirable.
About Us
Harvey Norman was introduced to New Zealand in 1997, since then we have become a household name, with over 45 stores nationwide plus offsite warehouses, commercial offices and the Auckland Support Office. Our diverse team is made up of over 2000 individuals who each bring a uniquely dynamic expertise to the workforce.Harvey Norman continues to grow throughout New Zealand with new stores opening each year and our team grows with us.
We pride ourselves on being a market leader and have a great track record of providing high quality products and outstanding customer service. Here at Harvey Norman we are proud to boast that all our General Managers and retail Store Managers have been promoted from within the business. This is your opportunity to learn from the best and grow to be one of the best!
About the benefits
Our staff make our brand amazing and over the last 25 years have built our business into one of NZ's leading retailers. Working with us means you get access to some exclusive staff perks, including:
Discounted; gym membership, eye care, dental care and banking products.
Exclusive staff discounts on our products.
Access to Employee Assistant Programme Services (Raise).
Long service recognition at each of your 5-year milestones.
At Harvey Norman it's never just a job, it's a career. If you're the kind of person who's dedicated, people-oriented, loves tackling new challenges and has an interest in retail, you're perfect for us. You'll be encouraged to show your entrepreneurial side and, if the opportunity arises, explore a role you feel best suits your skill set.
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