Cooltainer is a specialist division of Kuehne+Nagel; providing temperature controlled perishable commodities throughout New Zealand, Australia and the Pacific Islands.
Your Role Due to an exciting period of growth in our Cooltainer team, we have an opportunity for an experienced freight specialist to join our Christchurch based office.
You will be required to handle export and import shipments, the related documentation and provide customer service for one of our key clients.
Your Responsibilities Export & Import operations across various trade lanes Customer service excellence – one on one interaction with clients Arrange bookings directly with transport companies, and liaise with carriers and suppliers Ensuring that all documentation is completed as per company processes, customer & regulatory requirements and in a timely manner Liaising with various external parties – shipping lines, NZ customs and overseas offices/agents Your Skills and Experiences Previous experience and understanding of International Shipping and Freight processes Ability to effectively manage your time, especially when under pressure and with a busy workload Excellent communication skills both written and verbal Ability to think outside the square and solve problems A sense of initiative and drive to follow tasks through to completion Ability to build relationships with all stakeholders Prior direct responsibility for delivering exceptional customer experience Previous experience in a customer facing role highly advantageous Why work for us?
In return, we'll offer you opportunities for career progression, a supportive company culture and flexible working arrangements.
We also offer fully paid health insurance, EAP services and many other great benefits such as birthday cakes, flu vaccines, Christmas gifts, wellness initiatives and more!
*Please note - we will only accept applications from those with current NZ working rights.
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams.
We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
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