**Job Title: Online Communications Specialist** **Company:** Citigroup **Location:** Wellington, Wellington, NZ **Job Type:** Part-Time **Seniority:** Entry Level **Years of Experience:** 1 ### Job Description: Citigroup is seeking a dedicated and motivated Online Communications Specialist to join our dynamic team in Wellington. This entry-level role is perfect for individuals eager to gain experience in online communications while contributing to a world-class financial services organization. The successful candidate will play a pivotal role in enhancing our online presence and engagement by creating, managing, and optimizing digital content across various platforms. ### Responsibilities: - **Content Creation & Management:** - Develop, write, and edit engaging content for Citigroup's social media channels, blog, and website. - Ensure all online materials align with Citigroup's brand messaging and communication strategies. - **Social Media Strategy:** - Assist in executing social media campaigns and initiatives that enhance brand awareness and customer engagement. - Monitor social media activity and interact with followers to foster a positive online community. - **Performance Analysis:** - Track and measure the performance of digital communication efforts using analytics tools. - Prepare regular reports detailing audience engagement, content performance, and suggestions for improvement. - **Collaboration & Coordination:** - Work closely with the marketing team to align efforts across content initiatives and campaigns. - Coordinate with various departments to gather necessary content and feedback for projects. - **Stakeholder Communication:** - Serve as a point of contact for internal stakeholders regarding online communications. - Assist in developing and distributing regular updates to key stakeholders on ongoing projects. - **Project Management:** - Help manage deadlines and workflows for various communication projects, ensuring timely and quality deliverables. - Develop project timelines and assist in organizing tasks and milestones. - **Research & Trend Monitoring:** - Stay updated on the latest digital communication trends and best practices. - Conduct competitor research to identify opportunities for content and campaign enhancements. ### Requirements: - **Educational Background:** - Bachelor's degree in Communications, Marketing, Public Relations, or a related field is preferred. - **Experience:** - A minimum of 1 year of relevant experience in online communications, social media management, or digital marketing. - **Technical Skills:** - Proficiency in content management systems (CMS) and social media platforms. - Basic knowledge of SEO principles and digital analytics tools (e.g., Google Analytics, social media insights). - **Personality Traits:** - Dedicated: A strong commitment to high-quality work and continuous improvement. - Motivated: A self-starter with a passion for online communication and engagement. - **Soft Skills:** - Excellent problem-solving abilities with a proactive approach to challenges and opportunities. - Strong project management skills, with the ability to prioritize tasks effectively and meet deadlines. ### Benefits: - Paid overtime - Remote work flexibility - Paid sick leave ### Working Environment: Citigroup is committed to upholding the highest standards of ethical conduct and integrity. Our workplace fosters a culture of respect, collaboration, and innovation, where employees are encouraged to express their ideas and grow professionally. ### Application Deadline: Please submit your application by **October 26, 2024**. ### Equal Opportunity Statement: Citigroup is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, creed, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. Join us at Citigroup and be a part of a global team driving innovation and excellence in the financial services industry!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.