Online Client Service Manager

Job Description: CH2M Hill is seeking a highly skilled and experienced Online Client Service Manager to join our team in Christchurch, Canterbury, NZ. As a Mid-to-Senior Level position, the ideal candidate will have at least 7 years of experience in client service management. This is a part-time position with the opportunity for growth within the company. Responsibilities: - Manage online client accounts and ensure high levels of customer satisfaction - Develop and implement strategies to increase online client engagement and retention - Analyze client data and provide insights to improve overall client experience - Collaborate with cross-functional teams to ensure seamless delivery of services to clients - Lead online client service projects from inception to completion - Monitor and report on key performance indicators related to online client service - Stay up-to-date on industry trends and best practices in online client service management Requirements: - Bachelor's degree in Business Administration or related field - 7+ years of experience in client service management - Strong analytical skills and project management experience - Independent and dedicated personality traits - Excellent communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software Benefits: - Company transportation - Relocation allowance - Free food Working Environment: At CH2M Hill, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration in our work environment. Deadline to Apply: August 31, 2024 Equal Opportunity Statement: CH2M Hill is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.