Online Chat Support Representative

Job Description:As an Online Chat Support Representative at Corning in Nelson, NZ, you will be responsible for providing exceptional customer service through online chat platforms. This entry-level position is ideal for confident and independent individuals who possess strong research and communication skills. Responsibilities:- Respond to customer inquiries and issues in a timely and professional manner through online chat- Utilize resources to research and troubleshoot customer problems- Provide accurate information about products, services, and policies- Assist customers with placing orders and processing returns- Collaborate with other team members to ensure customer satisfaction- Meet or exceed customer service goals and targets Requirements:- Confident and independent personality- Strong research and communication skills- Ability to multitask and prioritize responsibilities- High school diploma or equivalent- No previous experience required Benefits:- Travel opportunities- Retirement plan- Company transportation Working Environment:At Corning, we are dedicated to understanding and exceeding customer expectations. You will be part of a dynamic and supportive team that values collaboration and excellence in customer service. Deadline to Apply:May 13, 2024 Equal Opportunity Statement:Corning is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, religion, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.