The Online Account Support Associate at Boston Scientific in Nelson, NZ will be responsible for assisting customers with their online accounts, providing technical support, resolving issues, and ensuring a seamless online experience. This is a part-time, entry-level position ideal for individuals with a passion for customer service and a high level of energy. Responsibilities:- Assist customers with setting up and managing their online accounts- Provide technical support and troubleshoot any issues related to online accounts- Respond to customer inquiries via email, chat, or phone in a timely and professional manner- Collaborate with other team members to improve online account processes and procedures- Work creatively to find solutions to customer problems and improve overall customer satisfaction- Stay up to date on company products, services, and online platforms to provide accurate information to customers Requirements:- Strong teamwork skills and ability to work well in a fast-paced environment- Excellent communication skills and a customer-centric approach- Ability to think creatively and problem-solve effectively- Passion for providing exceptional customer service- Energetic and enthusiastic attitude towards helping customers- No prior experience required, but willingness to learn and grow in the role Benefits:- Profit sharing opportunities- Free food provided during work hours- Gym membership reimbursement- Opportunities for career growth and development within the company Working environment:At Boston Scientific, we value diversity and inclusivity in the workplace. We strive to create a culture of belonging where all employees feel welcome and respected. As an Online Account Support Associate, you will have the opportunity to contribute to this inclusive environment and make a difference in the lives of our customers. Deadline to apply: April 27, 2024 Equal opportunity statement:Boston Scientific is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We welcome all qualified applicants, regardless of race, gender, religion, age, sexual orientation, or disability. We are dedicated to creating a diverse and inclusive work environment where all employees can thrive and succeed.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
