Key Responsibilities:· Undertake all general administration and operational tasks of the office.· Maintains office services by organizing office operations and procedures.· Responsible for all the operations and routine tasks need to be done from the office.· Allocate the work to the staff and workflow management.· Management and allocations of tasks and resources for the staff.· Maintains office efficiency by planning and implementing office systems, equipment and procurement.· Designs and implements office policies by establishing standards and procedures.· Plan and review the work to ensure you are meeting the goals of the business.· Planning and setting priorities of services provided by the office.· To ensure staff have the equipment's and tools they require to perform their duties.· Arranging all necessary items for the smooth running of work.· Ensure all items are fully always stocked.· Completes operational requirements by scheduling and assigning employees, following up on work results.· You are responsible for prompt and efficient maintenance of company assets.· Able to manage most of the company documents on the computer.· The office resources are used in effectively and efficiently.· Managing the general accounts of the office as per the requirements.· Maintain all the documentation at the office.· Filing and maintain necessary records in the office.· Dealing with and rectifying customer complaints.· Facilitate resolution of problems with the clients and issues.· Have a driver licence and willing to travel as per the requirement of the office.· In addition to managing the staff you are required to arrange the recruitment and training as and when required.· Provide mentoring and ongoing coaching for the staff.· Develop and maintain staff rosters, arrange relieving staff and keep the weekly hours of the staff under control.· Answer the queries for the staff related to their work, payroll and working out resolutions for any problems that arise.· Ensure that the staff complies with relevant codes of conduct, industry regulation and legislation, including Health and Safety requirements.· You need exceptional planning skills, to organise the work and reach towards the company goals.· Other work as directed by Director.
Position Details:• Location: Palmerston North• Hours: Full-time, Permanent Position• Hours per week: 30• Hourly payrate: $30 per hour
Qualifications:· Qualifications relating to Diploma or higher level in business or management essential.· Work experience in commercial cleaning sector in any position for atleast 6 months or more.· Broad understanding commercial cleaning sector is an advantage.· Committed to providing exceptional customer service across all channels – written, phone and face to face. · The ability to communicate clearly and concisely, varying communication style depending upon the audience.· Willingness to assist and support others as required and get on with team members.· Accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner. Â