Raw Essentials is on a mission to improve the life of every cat and dog by helping owners feed what's naturally best for their pet. We're recognised as the raw feeding experts, operating from 16 stores across New Zealand, and offering personalised advice and a wide range of locally sourced and 100% natural products - that pets and owners lap up.
We're looking for passionate people - who live our values of being friendly, curious, responsive, knowledgeable and essential - to help launch, develop and nourish our new Warakei Road store which is due to open in November!
Once established, you and your team, will provide advice and education for pet owners, to help their dogs and cats eat their way to better health, through a consistent level of outstanding service.
About Our Role
We currently have part-time roles available for the Wairakei Road store. These roles will be working 2 days (approx. 14 hours) across a 7 day trading week, including 1 weekend day. The opportunity is also there, once trained, to cover up at our existing Tower Junction store so extra flexibility would be an advantage. Out of this store we will be running our new Christchurch Online Store, so you will also be mucking in and helping the team prepare orders for our Online customers.
In addition to customer service and keeping the shop looking amazing, you'll be providing advice and education for pet owners, to help their dogs and cats eat their way to better health with a species appropriate, 'raw meaty bones' diet. Full training in all aspects of raw feeding for cats and dogs will be provided.
We sell frozen pet food – lots of it! Our stores get regular frozen deliveries, so you'll need to be strong, active and willing to get 'stuck in', in order to unpack deliveries and keep the freezers fully stocked throughout the day.
About Your Responsibilities
Key responsibilities include:
Case management
Day to day running of the shop
Maintenance of customer records
Preparing and packing Online orders
About You
If you have a flair for customer service, excellent communication skills, great attention to detail and an enthusiasm for natural animal health & well being, we'd love to hear from you.
Our ideal candidate will:
Have experience in retail and an excellent customer service focus
Have strong, effective communication skills and good interpersonal skills
Demonstrate a good work ethic & attention to detail
Be able to work well independently and as part of a team
Be flexible and able to multitask effectively
Be passionate about natural animal health & well being
Have background knowledge/personal experience of raw feeding cats/dogs, or a strong interest in raw feeding
Have no issues with lifting heavy boxes (up to 20kgs) of stock
Applicants for this position must have the right to work in New Zealand.
What's in it for you?
This is a unique opportunity to be involved in a growing, sustainable, NZ-owned and operated company that truly cares about their people and their product.
We offer a development-focused environment and positive team culture. Hourly rate will be dependent upon skills and experience and employees enjoy a staff discount.
To apply, submit your CV along with a cover letter explaining why you want to work with Raw Essentials. A full job description is available on request.
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