We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine
Joining a dynamic, vibrant and customer focused team you will provide and maintain a high standard of service while ensuring that our customers are satisfied with their experience. We are seeking an energetic, passionate, and motivated person with great customer service skills and food preparation experience to join the team as a Night Manager at Club Wyndham Wanaka .
Full-time positions available.
How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
$31.61 per hour
Minimum of 30 hours per week
Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Subsidised private health cover*
Responsibilities
To actively contribute to the global company vision to put the world on vacation by taking responsibility of all after hour operations for Resort and Reception, including security patrols, public area cleaning, front office tasks and after hour owner requests. Responsibilities include but are not limited to:
Overnight operations of the front desk
Provide customer service for guest arrivals, departures and phone enquiries
Ensure professionalism and accuracy with information and billing during arrival and departure
Public area cleaning and after hour owner requests
Follow procedures for cash and security on front desk
Conducting daily hotel audit including balance of revenue and payments from all hotel outlets
Reception duties including check-in, check-out.
Maintaining hotel security and safety
What You'll Bring
At least 3 years relevant work experience (ANZSCO Skill Level 2) or a relevant qualification or above of the New Zealand Qualifications and Credentials Framework (NZQCF)
Fluency in English (written and verbal)
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Ability to work a flexible roster, including weekends, evenings and school holiday period
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
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