Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the "Adventure Capital" of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.
Purpose
As a Night Porter / Cleaner , your primary responsibility will be to uphold the cleanliness of the hotel's public areas, ensuring a delightful experience for our valued guests. Additionally, you will be on hand to provide assistance with any overnight guest inquiries that may arise. Essential attributes for excelling in this role include strong problem-solving abilities and a proactive mindset. Reliability is paramount, as you will work independently during the hours of 10:30 PM to 7:00 AM, contributing as a part-time team member with a commitment of at least 20 hours per week.
Primary Responsibilities
Answer all incoming phones and respond accordingly
Conduct security checks as per policy, procedures and checklist
Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas, restocking linen, housekeeping and maintenance trolleys to meet our high cleanliness and presentation standards
Expertly handle specialised equipment and chemicals with safety in mind
Assist guests with all enquiries and complaints, and provide accurate information to guests about the property facilities and features
Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items
Skills and Experience
Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
Your communication style is warm and welcoming, making both guests and team members feel at ease
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
You enjoy collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays ensures you are part of our dependable team
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
#J-18808-Ljbffr