The Role The position of Night Auditor spans front office reception and Night Audit tasks, requiring a hospitality professional with a level head, professionalism and the ability to make our guests welcome with exceptional service.
From checking guests in/out, to dealing with guest complaints, this varied position will require exceptional communication skills and the ability to think on your feet.
You will be confident in your decision-making and have a strong focus on safety and security.
You will be able to problem solve to ensure accuracy in accounting and be able to work unsupervised.
You must be strong in using computer systems, reporting and Excel.
Experience in the account will be highly regarded.
This full-time role is based at Sudima Kaikoura Hotel and the hourly rate is $28 per hour.
Requirements About you | Ko koe tenei NZQF Level 2 or 3 qualification (ANZSCO level 4) OR at least 1 year of relevant experience may substitute for the formal qualifications listed above A commitment to being a reliable member of the night team Be able to work 11pm to 7.30am with a roster that covers seven days a week including weekends and holidays.
Minimum of 1-years' experience Ability to work unsupervised, on your own and as part of a team Cash handling Good communication skills Commitment to delivering a high level of customer service Calm, efficient, and organised with great attention to detail Conflict resolution experience Liaising with and communicating all relevant information to the Front Office team and to other departments Ensuring that all security procedures are followed in relation to cash, keys, guest security and privacy Maintaining a consistently high standard of accuracy A full NZ Drivers License is required Valid Manager's Certificate First aid Certificate Benefits He kura te tangata - We are all valued As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Wellbeing programme including Health insurance discounts Excellent reward & recognition events Long service and anniversary gifts and benefits Staff, family and friends rates within our network of hotels Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Who We Are - Ko Wai Matou Here at Sudima Hotels, we have one passion, you!
We care, we do the right thing and we work together.
As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.
We live and breathe Manaakitanga, hospitality is at the heart of all that we do.
As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!
Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses.
As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.
Above all, we're looking for positive people.
Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that's passionate about putting people first.
Nau mai, haere mai, tauti mai!
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at ******.
We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
We encourage people from diverse backgrounds to apply.
We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.
E MANAWANUI ANA MATOU - WE CARE KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING KA MAHI TAHI MATOU - WE WORK TOGETHER