Front Office & Guest Services (Hospitality & Tourism)Competitive night hourly rate + Corporate perksCPG Hotels is proud of our portfolio of unique hotels and the dynamic staff we employ. We have a wide variety of roles, situated around the country. Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality. Our people are what makes our business. Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition, flexibility to suit your lifestyle and enjoy your birthday off on us!We think of ourselves as a family: a close group of individuals, hardworking, and protective of each other and we love what we do. We like to identify and celebrate our individual personalities and strengths and channel these towards delivering the most enjoyable experiences for our guests, thereby enhancing loyalties and nurturing relationships at a very unique and exciting time for our company. The world is yours to explore, so join us today to start an adventure of a lifetime.About the roleThe award-winning boutique Fable Auckland Hotel is looking for an enthusiastic, professional and passionate Night Audit to join our busy and hardworking Front Office team! You will be responsible for delivering exceptional guest services during the night shift. With service and security being at the forefront, maintaining the hotel standards throughout the shift is integral. Clear communication is a must for the successful applicant, as well as an eye for detail. Ability to work graveyard shift is necessary for this position.Key responsibilities:Ensure all arrival guests and visitors are warmly welcomedPromptly and professionally answering guest enquiriesEnsure the smooth running of the Hotel during duty shifts.Deliver exceptional guest services during the night shiftAssist the hotel in monitoring stocks and maintaining productivityBe trained to respond to email queries, group bookings, inbounds and tour groupsDaily cashiering functions and other general front desk dutiesEnsure security and safety of the property at all timesSkills and Requirements:Previous experience and success in a luxury property working in a front office teamThe ability to work night shift, minimum 2 nights a weekFlexible to work rotating rostered shifts including weekends and public holidaysA positive, can-do attitude, and excellent attention to detailOutstanding customer service skills with excellent communication skills, both written and verbalAbility to work on your own as well as part of a teamNew Zealand citizenship, residency or a current valid work permitOpera Cloud experience preferredWhat we offer at CPG Hotels:Paid Birthday OffEndless career and growth opportunitiesFantastic rewards and recognition initiativesFree access to hundreds of online Hospitality coursesA variety of amazing corporate discountsSound like a good fit? We'd love to talk to you!To apply now for this position, please click the 'apply' button and send us your CV and cover letter.
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