New Zealand Customer Care Specialist

Details of the offer

Prysmian Group is the largest global cable manufacturer, with over 100 years of experience and knowledge of making cables.
We work to be the sustainable link to the future.
For more than 140 years, our company has been leading the industry of high-technology cables & systems for energy and telecommunications.
Spanning 50 countries (in North America, Europe, MEAT, LATAM, APAC), 104 plants, 25 research and development centers, and with about 30,000 employees, our business model is diversified by portfolio and geographical area.
Today we drive the energy transition and worldwide digitalization.Reporting to the Internal Commercial Manager - New Zealand, you'll play a pivotal role in (but are not limited to):Working closely with external sales team to win profitable business through the effective management of customer relationships, quotations, tenders, contracts and orders.Effectively manage project orders and specific customer requirementsMaintain fast efficient communication with customers on services offered and services standards to be achieved.Proactively communicate with the commercial manager and external staff regarding customer needs.Use the tools, processes and systems provided to effectively achieve the defined KPI's.Provide both administrative and sales support to the team.Proactively participate in continuous improvement initiatives and activities with focus on improvements of our customer service and reduction in waste.Collaboration with all areas of the business to ensure the Prysmian brand is maintained.Be positive and bring enthusiasm to the team and celebrate success.Take reasonable care to ensure health and safety of yourself and others while adhering to the WHS guidelines and directives.Follow compliance requirements.We're looking for a friendly team player who possess some if not all of the below:Ability to engage effectively with stakeholders both externally and internallyProven team member who can maintain effective and harmonious working relationships with colleagues and customers.Project/Contract Administration ExperienceA passion for learning and personal growth, with meaningful focus on sales developments.Ability to cope and work with disruption and adapt to changing priorities.Have excellent general problem-solving skillsSAP knowledge is a plusYou must have the right to live and work in New Zealand.You'll be joining a great team who is currently enjoying the Company benefits and be a part of a global business within a complex business structure.
That knowledge of will set you up for future success in ours or any business.
We have an exclusive employee discounted share program, Prysmian Rewards program and more...
Apply now!
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Nominal Salary: To be agreed

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