New - International Admissions & Student Recruitment Officer Green School New Zealand – New Plymouth, North Island
Imagine a school where nature IS the classroom, where learners are educated for sustainability and given the skills they need to be change makers … not in the future, but NOW!
Green School New Zealand seeks a dynamic mission-aligned professional to assume the crucial role of International Admissions & Student Recruitment Officer. This role is usually the first Green School employee with whom prospective families from around the world will engage. As such, it is imperative that this first voice and face of Green School is warm, mission-aligned and knowledgeable, creating advocates from every encounter.
The post holder is responsible for growing, nurturing and processing worldwide applications from first contact to enrolment. This includes supporting, reviewing, and processing applications, issuing offers, dealing with applicant queries, managing fulfillment of conditions, and processing confirmation decisions. The role will also involve conducting and coordinating School recruitment events and having a presence within different communities advocating for our Green School Experience.
Region: Located 406 Koru Road, Koru, Taranaki, New Zealand
Employment Type: Full-time, fixed term (one year)
Days Required: Monday - Sunday at 32 hours per week (must be available on some weekends)
Reporting to: Head of Campus
(*Please note this is a hybrid job role, where you come to campus and work from home)
Responsibilities and Tasks
GSNZ Student Recruitment Strategy & Execution
Support the Admission Marketing Communications Team & Head of Campus in the implementation of student recruitment strategies
Develop positive working relationships & customer experiences that lead to the recruitment of best-fit learners & families for Green School New Zealand.
Communicate with other Green Schools Admissions Teams to share best practices
GSNZ Student Recruitment
Establish and maintain positive, trusting and open relationships with all prospective families from New Zealand and around the world.
Nurture and guide families through the application process, ensuring all relevant documentation is accurate, complete and uploaded into the School Admissions Management System (Open Apply) to ensure a moving pipeline of students in a timely manner.
Acquire and communicate a deep knowledge of the School's mission and vision, ethos and offerings.
Answer enquiries about the School, its ethos and it's curriculum with warmth, confidence and accuracy.
Communicate decisions to applicants, including offers, which are legally binding, within agreed time frames.
Assess and communicate to the families the fee status of applicants, classifying them as domestic or international as appropriate. This has legal implications.
Ensures compliance with the requirements for GSNZ and all relevant government authorities for student enrolment.
Manage and update the Student recruitment master Excel sheet to track enrollment numbers diligently and inform Finance, Head of Campus, and the Governing Body with timely, accurate enrollment numbers
Collaborate with the Heads of Learning Neighbourhoods our student numbers per year level with enrollment- and expected rotation numbers.
Provide recommendations for improvement of the admissions process or experience
GSNZ enrollment meetings & conversations
Build a tight and trusted relationship with the Head of Campus, Heads of Learning Neighbourhoods, and liaise with School teachers and staff
Plan and take part in enrollment conversations- and interviews with the Learning Neighbourhood Heads and Head of Campus
Take parent online calls for questions and clarification of the enrollment process (converse in multiple languages)
GSNZ Student Recruitment Events, visits& Experiences
Plan and conduct in-person Campus Admissions Visit for Applicants
Plan and conduct large-scale school Open Day events
Conducting and coordinating School recruitment events and having a presence within different communities advocating for our Green School Experience.
Support online or virtual student recruitment activities and experiences
Support new families' orientation
Other activities and projects set by the Head of Campus
Travel for events out of town may be required
Represent GSNZ at events that have potential recruitment
Coordination with Teams
Tuition/Billing Fee coordination with Finance
Coordinate with admin/teaching teams to ensure timely/accurate student/family information is provided and updated on OA/Hero
Sharing no photo list, updating & sharing parent directory (within privacy/sharing policies)
Sharing information on departing students and collaborating with appropriate teams to ensure personalised offboarding experience
Have regular meetings with Green School International Admission, Marketing & Communications Team
KPIs
Student enrollment number and fill rate in Green School New Zealand
Accomplish the budgeted enrollment target for Green School New Zealand
Parent onboarding satisfaction (Net Promotor Score)
Achieve a high NPS rating from onboarding parents in general
Teamwork with the AMC team
Support the entire Customer Journey for the whole Admissions, Marketing and Communication team, as well as our most important stakeholders in Finance and Faculty
Requirements
Candidate Requirements
Preferably bilingual with knowledge of multiple languages
Ideally have international experience in education recruitment working in schools
Have an awareness of Te Ao Maori perspectives
Have experience with high-level customer sales system management
Must be confident in delivering public presentations, hosting events, and fronting campaigns
This position will require you to have the flexibility to answer requests in multiple global time zones
Live locally and as we are located rurally, a vehicle will be required to access the campus
Tech savvy - quickly learn and master the workings of the School Admissions Management System (Open Apply), preferably you will have experience in this system or another advanced CRM.
You will need to gain a thorough understanding of New Zealand's immigration requirements and process
We take child safety very seriously and all appointments are subject to an interview, identity checks, police vetting checks, and successful references
Closing Date; Friday 8th November (candidates may be contacted for an interview before closing date)
Be a part of a global group of schools that focus on sustainability
We have a magical school campus along Koru Road, protected by the Kaitake Ranges, which the beautiful Oakura River runs through, sitting in between Mount Taranaki and the Tasman Sea. With the lightest of touches, we have transformed a 60-hectare farm into a place of deeper learning for Years 1 to 13.
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