Account & Relationship Management (Sales)We are SBN.We stand for a sustainable future.We stand for making decisions today that will bring positive change tomorrow.We stand for a just, equitable and fair future where there are no billionaires, or if there are, it's all of us.In the future we're working on, there is no waste, only resources to be reused or returned. There is growth but not at all cost. There is tech, invention, wealth and investment, directed to all the right places.We stand for working with nature, because we are nature. When the Earth suffers, we all do.And we stand for brave businesses and leaders who are defying the ordinary to get to that future faster.We don't think this is easy. Or inevitable. The political process is conspiring against it. 'Business as usual' is conspiring against it. And climate change will make it harder still.So we're working hard, providing encouragement, tools, knowledge, capital and connection to the right people working on the right stuff.What we do now matters for tomorrow.ABOUT USThe Sustainable Business Network (SBN) is Aotearoa New Zealand's largest sustainable business organisation, representing a diverse cross-section of the business and sustainability communities. We're at the forefront of change, driven by a vision of a world where people and nature prosper. We provide the tools, knowledge and connections needed to accelerate the shift to a sustainable future.We operate flexible working conditions with the ability to split work days between office and home as required. We operate within a 9-day working week with every other Friday off.PURPOSE OF POSITIONThis role is dedicated to creating ongoing value for existing and new members (which we call Impact Investors), and ensuring that there is structure to support this ongoing. The role works closely with the Network Engagement Lead as a key presence for the Network across all aspects of communication, thereby requiring exemplary relationship management skills. It is expected that the majority of time is spent interacting with the Network. It involves value-added engagement and interactions with the network including delivering a programme of inspiring and engaging events (both in-person and online) to our network and beyond, that excite, educate and drive action.TASKS AND RESPONSIBILITIESProactively engaging impact investors, maintaining relationships/support of our current Impact Investors to ensure retention.Bring to life the SBN Event Space, providing a lively and engaging environment for the Network.Reviewing and implementing initiatives with the Network aligned to achieving our vision e.g. relevant working groups or the Next 95 (Awards finalists).Working to sign up leads with the Network Engagement Lead.Ensure all impact investor network queries and requests for information have been responded to in a timely manner.Manage Network operational tasks and processes: New joins, Renews, Resignations, Invoices & Overdues, SBN Impact Investor logo.Engage our Impact Investor Network by delivering impactful events and interactions, ensuring these events demonstrate at all times thorough consideration of sustainability best practice.Effectively manage any events you have created or are responsible for - logistics (online or in-person) - including (but not limited to) venues, catering, AV, health & safety, staff, attendee correspondence and delivery on the day.KEY COMPETENCIESStrong networking and relationship management skills – the ability to build relationships and partnerships with multiple and diverse stakeholders.Sales and negotiation – able to retain and bring new Impact Investors on board.Passionate and knowledgeable about sustainable business practice.A collaborator and a connector – display great facilitation skills in one-on-one settings or groups.Excellent verbal and written communication skills.Proactive approach - show initiative, adapt to change and able to thrive in a fast-paced environment.Problem Solving – able to approach issues with a solution mindset and proactively look for better ways to operate.Strong sense of accountability and ownership.Proficient in Microsoft Office.Please note that the SBN office will be closed for Christmas from 20 December 2024, reopening 13 January 2025. We will respond to any applications made during this closure period upon return, 13 January 2025.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?What's your expected annual base salary?How much notice are you required to give your current employer?Do you have a current New Zealand driver's licence?How many years' experience do you have as a relationship manager?
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