We have a rare and exciting opportunity to join our Solora team as the National Operations Manager!
Who are we| Ko wai matou? Solora Healthcare and Rehabilitation is a service coordination and supplier network management organisation that provides health and rehabilitation services through a network of contracted business partners. Services are centrally coordinated by a team of skilled registered health professionals experienced in restorative care, rehabilitation, and sensitive claims.
Be a part of our growing organisation! Some of our benefits include:
Flexible work environmentCompany laptop and phone providedSolora is part of HealthCare NZ, the country's most experienced provider of health and disability services in home and community settings.We support and empower New Zealanders to live independently in their communities.We are a national organisation who supports personal development for all our staff and we value the amazing work they do. All our employees are committed to making a difference in their communities and are enthusiastic about achieving great outcomes for the people we support.Online learning platform The National Operations Manager provides strategic leadership, oversight, and direction to the clinical, quality, business development and coordination teams. Development and maintenance of effective relationships (internal and external) is a critical aspect of this position particularly as we navigate and support NZ's health reforms. This role works directly with the General Manager Solora and is accountable for meeting contractual obligations to provide optimum health and rehabilitation outcomes for clients, whanau and Solora's business partners.
Responsibilities include:
Support our Wellington-based team members to reach their full potential through effective coaching and mentoringOversee the team's day-to-daydelivery of rehabilitation and support services, ensuring high quality and people-focused service deliveryMange reporting, contractual compliance and continuous quality improvement initiativesRecruit, develop and lead staff including oversight of induction of new team members Working knowledge of IT and business infrastructureAptitude in decision-making and problem-solvingMaintain and drive operational deliverables including:individual and business unit performance outcomescontractual, service delivery and personnel reporting requirementsbudget management engagement with our stakeholdersgrowth through identified business opportunities Work with other internal service delivery and business development teams to implement growth and key performance initiativesCollaborating with leaders to implement new initiatives and streamline processesProven track record in effectively leading high performing teams Proven financial and commercial acumenExcellent relationship management skillsExperience in some or all the following:RehabilitationCommunity healthService developmentChange managementBusiness improvementAbility to design, lead and continuously improve service delivery models based on national and international best practice and business experienceContract and service level agreement management experience Tertiary qualified or equivalent level of experience (preferably in business, health or administration)Understanding of Tikanga Maori and the Treaty of WaitangiApplications Close | Te katinga o tenei whai turanga: 10th May 2024 at 5pm. We may interview prior to applications closing so get in quick! Please apply online using the link below with your CV and Cover Letter - PLEASE NOTE: Seek adverts will not be monitored Applicants for this position will have NZ residency or a valid NZ work visa. Please note: Only suitable candidates will be contacted for interview Reference # 27065
Posted on 23 Apr 2024
Closes on 10 May 2024 18:00
Location(s) Wellington branch area
Expertise Management
Job level(s) 3 - 5 years of experience, 5 - 7 years of experience, 7 + years of experience
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