Company Description
WM New Zealand is New Zealand's leading resource recovery, recycling and waste management provider. We're committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
Job Description
About the role
We are on the lookout for a Municipal Collections Manager to manage municipal contracts at our Head Office in East Tamaki.
Reporting to the Regional Manager, your responsibilities involve comprehensive operational management of the municipal contract ensuring consistent service delivery to customers in Auckland. Working collaboratively with contract partners representing Waste Management to ensure effective service delivery and stakeholder management.
This role will see you consistently achieving and exceeding contract objectives, while maintaining exceptional operational performance and upholding required standards. This will be achieved through proactive management of a team of 15-20 direct reports and a growing fleet of vehicles, whilst maintaining accurate reporting and analysis of business metrics.
You will investigate and identify actions, including escalation to appropriate levels to achieve required issue resolutions within required timeframes and continuous improvement of service delivery.
As a leader in the business, you will coach staff and consistently improve our performance across all aspects of the operation with a constant focus on exceptional levels of health & safety and pride in ensuring contractual services and customer first care are delivered to an exceptional standard.
Qualifications
To be successful for this opportunity
We are keen to discuss this position with professionals who thrive on the challenge of attaining operational performance excellence, retaining and developing business over the longer term both with existing stakeholders and with prospective clients.
As an ideal candidate you will have:
Three years or more experience in a contract management or logistics role
Proven leadership, people management and team working skills
You are results driven, very detail oriented and have a high level of professionalism
Experience managing multiple stakeholders and satisfying competing demands
Moderate experience within the transport / waste / logistics and recycling industries desirable
Knowledge of HSE and environmental legislation
Exposure to and knowledge of comprehensive safety management systems
Excellent communication skills and the ability to deal at all organisational levels
Exceptional time management and organisational skills
Proficient with Microsoft Office suite
Current New Zealand driver's licence
We are looking for someone who can think outside the square for solutions, with strong personal motivation, exceptional interpersonal skills as well as excellent written and verbal abilities.
Additional Information
What we offer
An attractive remuneration package including a vehicle, a great company culture and you will get to work with a strong team of like-minded individuals.
How to apply
To apply for this role click "I'm interested"
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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