Full Time Application Closes 15 Sep 2024 Otago - Queenstown Customer Service Representative The Mountain Bike Season is nearly here! About the Role:We are looking for a committed Mountain Bike shift leader to be responsible for the safe and effective day to day operation of the mountain biking department. You will be responsible for ensuring an exceptional guest experience and maintain high levels of staff satisfaction with a motivated, enthusiastic leadership style. You will also need to be flexible to work early mornings, weekends, and public holidays as required. Other Responsibilities: overseeing operations of loading/unloading guest bikes at both terminals of Cableway, maintaining a safe environment for guests and staff alike, ensuring staffing levels are maintained to provide the highest standard of guest service, assisting with Trail maintenance when required, develop extensive knowledge of Skyline products and encourage sales opportunities to meet targets. The perfect candidate will bring: proficient mountain bike skills and knowledge, exceptional customer service skills, trail maintenance experience, strong health and safety awareness, directive leadership abilities and strong problem-solving skills, Sales skills desirable. This Role Offers: Exciting New Opportunities: Be part of a brand-new, dynamic team Fun Work Environment: Enjoy a diverse workplace with perks like free Gondola and Luge rides for family and friends. Growth Potential: Join a values-driven, growing international organisation with global career pathways. Accommodation Options: We have staff accommodation options, dependent on availability. Free staff meals and $1 Coffees: Enjoy daily complimentary meals and a discounted coffee as part of your employment benefits. Staff Parking: Discounted staff rates. Why Skyline?At Skyline, we aim to share real fun with the world. Our team thrives on building meaningful connections with our customers, community, and each other. Experience a unique working environment that's as vibrant and exciting as our activities. We work a little differently at Skyline, and we can't wait to show you how. Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.