This job offer is not available in your country.Key Roles and Responsibilities :Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary checks, apply monitoring tools and respond to alertsIdentify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detailAssist in analyzing, assigning, and escalating support callsInvestigate third line support calls assigned and identify the root cause of incidents and problemsReport and escalate issues to 3rd party vendors if necessaryProvide onsite technical support to clients and provide field engineering services to clientsConduct a monthly random review of incidents and service requests, analyze and recommend improvement in qualityProvide continuous feedback to clients and affected parties and update all systems and / or portals as prescribed by NTTProactively identify opportunities for work optimization including opportunities for automation of workKnowledge, Skills, and Attributes :Ability to communicate and work across different cultures and social groupsAbility to plan activities and projects well in advance, and takes into account possible changing circumstancesAbility to maintain a positive outlook at workAbility to work well in a pressurized environmentAbility to work hard and put in longer hours when it is necessaryAbility to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interruptingAbility to adapt to changing circumstancesAbility to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journeyAcademic QualificationsAdvanced diploma, degree, or relevant qualification in IT / Computing (or demonstrated equivalent work experience)Required Experience :Demonstrated work experienceDemonstrated experience required in Engineering function within a medium to large ICT organizationDemonstrated experience of Managed ServicesDemonstrated working knowledge of ITIL processesDemonstrated experience working with vendors and / or 3rd partiesSkills SummaryCisco Routers and Switches, Data Networking, IP Routing, Local Area Network (LAN), Routing Protocols, Wireless Local Area Network (WLAN), Wireless NetworksWhat will make you a good fit for the role?Remote Type :Equal Opportunity EmployerNTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected categoryand or 3rd partiesSkills SummaryCisco Routers and Switches, Data Networking, IP Routing, Local Area Network LAN), Routing Protocols, Wireless Local Area Network (WLAN), Wireless NetworksWhat will make you aNetwork Engineer . Permanent Role. Auckland CBDCCNA CertifiedCisco Firewalls. ideally Palo Alto F5Attractive For a Network Engineer to join a rapidly growing organisation that is building on its excellent customer the already existing team of engineers at various levels. You will be responsible for ensuring that network well as providing operational support. You're a legend because You have 3 6 years of experience as a Network Engineer with solid CISCO experience, common LAN and WAN technologies.You are also experienced withSenior Staff Software Engineer Principal Software Engineer . DatabasesAuckland, New ZealandP 1127SummaryWe are hiring a Senior Staff Software Engineer Principal Software Engineer for Databricks' Engineering As a software engineer , you will join as a founding member of our Berlin site (fully remote) but really At our scale, we regularly observe cloud hardware, network , and operating system faults, and our software their real world use cases.Experience driving company initiatives towards customer satisfaction.BS MSNetwork Engineer Location. Auckland Job Type. Permanent Specialisation. Engineering. Network Salary Engineer , you will be responsible for the planning, development, deployment, testing and optimise network You will be providing a broad range of services, including maintaining the company's internal network is based in Auckland on a full time permanent basis.Key Requirements3 years minimum experience as a Network Engineer in New Zealand (this is a non negotiable and candidates without this will not be prioritisedst Line Support Engineer What's this role about? IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer . Network troubleshooting. Using our PSA platform to log and respond to support tickets. Identifying and escalating higher level issues to a senior engineer .Senior Asset Engineer About Us Babcock Australasia is a leading provider of engineering support services We are seeking an experienced Senior Asset Engineer to join our Defence Equipment Management Organisation As a Senior Asset Engineer , you will play a vital role in leveraging your engineering discipline knowledge About the Role As a Senior Asset Engineer , you will apply your expertise to support the accurate and About you. In this dynamic role as a Senior Asset Engineer , your qualifications and experience set youExciting Opportunity. Network & Desktop Support Engineer Wanted! Passionate about troubleshooting, network optimization, and top tier desktop assistance? Join us! Responsibilities. Diagnose network issues for seamless connectivity. Requirements. Proven network and desktop support experience. Expertise in network protocols and desktop OS.Job Description Join Our Team as a Senior Infrastructure Engineer . Where IT Excellence Meets Exceptional We have a fantastic opportunity for an experienced Senior Infrastructure Engineer to join our friendly Service Desk requests, monitor and maintain Waste Management IT Infrastructure, and be a key part of our network of IT Infrastructure, business systems and processes Vendor certifications such as CISCO Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE) and VMware Certified Professional (VCP8 April 2023Helpdesk Support Engineer . Level 2 April 28, 2023 by A renowned Managed Services Provider in New Zealand seeks a skilled and experienced Level 2 Engineer to join their Technical Support Team The Scope. As a Senior Engineer , you will be responsible for deploying and supporting our Internal and These partnerships allow the company to offer a broad range of IT solutions and services, including network experience including TCP IP, Telephony, LAN, WAN management, switching, firewalls, routing protocols and networkEngineer Environmental Engineer . Waste Water Environmental Engineer Specialist. Waste Management and Circularity Process Engineer . Catalysts Management Process Engineer . Solomon Benchmarking Process Engineer . Utilities Senior Process Engineer APC Engineer Process Simulation & Optimization Engineer Specialist Manufacturing Knowledge Management Consultant Manufacturing Strategy & Performance Consultant Senior Manufacturing Knowledge Engineer Cost Engineer Turnaround Engineer Electrical Engineer Reliability Engineer#J-18808-Ljbffr
