Avenue Motel is highly recommended by its guests and is located in Alexandra, Central Otago.
We are seeking a highly motivated and experienced Motel Manager to oversee the day-to-day operations of our motel.
The ideal candidate will be responsible for ensuring exceptional guest satisfaction, managing staff, and optimizing revenue.
The Motel Manager will play a key role in maintaining the property, managing finances, and upholding the motel's reputation for quality service.
Maintenance skills are an advantage.
You will live onsite in a comfortable and spacious three-bedroom house.
We are a medium-sized motel with 15 modern units.
Responsibilities: Oversee and manage all motel operations, including front desk, housekeeping, maintenance, and security.
Ensure excellent customer service and guest satisfaction at all times.
Recruit, train, and supervise motel staff, providing guidance and support as needed - Includes Reception, Housekeeping, and Maintenance Staff.
Monitor and control expenses, budgeting, and financial performance of the motel.
Maintain high cleanliness and maintenance standards throughout the motel.
Handle guest inquiries, complaints, and resolve any issues promptly and professionally.
Implement effective marketing strategies to attract and retain guests.
Collaborate with the motel owner or management group to develop and execute business plans and strategies.
Qualifications: Minimum 12 months experience in motel or hotel management is required.
Strong leadership and interpersonal skills to effectively manage and motivate a diverse team.
Excellent customer service skills with the ability to handle guest concerns and complaints.
Solid organizational and time management abilities to prioritize tasks and meet deadlines.
Proficient in computer systems and hotel management software.
Strong problem-solving skills and the ability to think quickly on your feet.
Flexibility to work in a dynamic and fast-paced environment.
A high level of integrity and professionalism.
Application Instructions: To apply for this position, please submit your resume, cover letter, and any other relevant documents.
In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role.
Only successful candidates will be contacted.
Applicants must be legally allowed to work in New Zealand.
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Motel Manager?
What's your expected annual base salary?
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