Motel Duty Manager / Front House Officer (Reception) Melbourne Lodge – Queenstown, South Island
Job Advertisement: Duty Manager / Front of House Officer
Location: Queenstown, New Zealand
Job Title: Motel Receptionist
Job Description: We are seeking a motivated and experienced Motel Receptionist to operate the daily operations of our motel. As the front of house, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction and minor staff management. Job may come with some part-time housekeeping.
Motel Description: 4 Star Motel in Central Queenstown
Responsibilities:
Oversee and manage all motel operations, including front desk and housekeeping
Ensure excellent customer service and guest satisfaction at all times
Supervise motel staff, providing guidance and support as needed
Maintain high cleanliness and maintenance standards throughout the motel
Handle guest inquiries, complaints, and resolve any issues promptly and professionally
Qualifications:
Previous experience in motel or hotel Reception/Operation is required
Leadership and interpersonal skills to effectively manage and motivate a diverse team
Excellent customer service skills with the ability to handle guest concerns and complaints
Solid organizational and time management abilities to prioritize tasks and meet deadlines
Proficient in computer systems and hotel management software
Strong problem-solving skills and the ability to think quickly on your feet
Flexibility to work in a dynamic and fast-paced environment
A high level of integrity and professionalism
Application Instructions: To apply for this position, please submit your resume, cover letter, and any other relevant documents. In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role.
We thank all applicants for their interest.
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