Help Desk & IT Support (Information & Communication Technology) About Us Vector is a dynamic organisation in transition, leading in a sector that is undergoing massive transformation, operating a range of innovative businesses delivering energy and communication services to more than 600,000 homes and commercial customers across Aotearoa. We have a vison of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers, and we welcome you to join us on this journey. If you are an experienced Modern Desk Top Engineer looking for a role that is at the forefront of commitment to seamless user experiences for employees, this could be the role for you. About the role As a Modern Desktop Engineer at Vector you'll have the opportunity to take ownership of onsite responsibilities, and will have a high level of direct interaction with Vector employees and contractors in order to: Deliver top-tier customer service to the business Manage device and software provisioning, and providing expert technical support for end-user devices and desktop and mobile productivity applications Ensure the efficient operation of designated sites or regions and in our flagship TechPoint walk up facility Have the opportunity coordinating the efforts of onsite agents across multiple locations, enabling the optimization of our desktop environment. Who we are looking for You will be an experienced desktop engineer with excellent customer service, interpersonal, communication and team collaboration skills, along with: A Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience. 3+ years' experience in desktop engineering supporting Windows-based operating environments Experience with Azure AD, Office 365 and Microsoft Intune Proficiency in scripting languages (e.g., PowerShell) for automation, optimization, and troubleshooting of desktop configurations Understanding and implementation of security principles, practices, and tools for securing desktop systems, including endpoint security solutions. Proven experience in configuring, managing, and troubleshooting Microsoft Teams meeting room systems within an enterprise environment would be advantageous. What we can offer you We love working together to create a new energy future. If you want to be part of an organisation with a real and tangible purpose, Vector could be the place for you. We offer: A fun, flexible and stimulating work environment, full of interesting work being done by smart and innovative people Flexibility, flexible start and finish times so you can balance work and life Health and wellbeing support Great benefits that reflect the importance of health and family Diversity is a strength throughout the organisation. People accepted and rewarded for expertise from all walks of life - we have been recognised for this, and we are proud of what we have achieved so far: First corporate Living Wage Accredited employer First Accessibility Tick employer Rainbow Tick accredited Winner of three gongs at the 2019 Diversity Awards NZ, including the Supreme Award in 2019 and 2020. If you require assistance or accessibility support from us during the application and selection process, please do get in touch with us on 09 213 0268 . Applications close Friday,17 May, however Interviews may be held as applications are received, so do not delay – apply today. Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr
