Position: Medical Receptionist - Medtech expDivision: Alpha RecruitmentJob Type: TempLocation: Auckland - CentralRef#: NO44650Posted: 4 December 2024Close off: 13 December 2024We are seeking an organised and compassionate Medical Receptionist for a temporary assignment with an immediate start. This role will run until Christmas with potential for this to turn into a longer term or permanent opportunity. If you have experience using Medtech Evolution, this is an excellent opportunity to join our team and make an impact in a busy healthcare setting.
As the first point of contact for patients, you will play a pivotal role in creating a welcoming, professional, and efficient practice environment. If you thrive in a dynamic role and are passionate about delivering exceptional customer service, we want to hear from you!
Key Responsibilities: Greet and welcome all patients and visitors courteously.Handle phone calls, message taking, and appointment scheduling promptly and accurately.Maintain patient records and ensure details are up-to-date in the system.Liaise with patients and staff to manage expectations and address concerns.Monitor the waiting area to ensure patient comfort and inform them of any delays.Maintain a tidy and welcoming environment.Accurately charge patients according to guidelines and process payments.Manage patient subsidies and banking reconciliation.Process incoming and outgoing mail, maintain filing, and document scanning.The Ideal Candidate: Experience with Medtech Evolution is essential.Clear and friendly communication with patients and team members.Exceptional service to patients, ensuring their needs are met with care.Efficient management of schedules, records, and tasks.Accuracy in all tasks, particularly patient information.Ability to handle various tasks effectively.Uphold confidentiality and professional standards.Address issues efficiently and proactively.Collaborate with staff and adapt to a dynamic healthcare environment.If you are available immediately and have the skills and experience to thrive in this role and are passionate about providing excellent service, apply now!
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