Medical Claims Specialist
Apply locations Auckland, NZ-AIA New Zealand time type Full time posted on Posted Yesterday time left to apply End Date: December 7, 2024 (12 days left to apply) job requisition id JR-53358
BELIEVE IN BETTER Do you believe in finding a career where you can truly make a difference and shape a better future?
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future.
Sound like you? Then read on.
The opportunity: As a Medical Claims Specialist, you will be responsible for the assessment of medical claims by liaising with clients, health professionals and advisers and processing claim payments ensuring a high level of accuracy.
Come join our dedicated team and work in a fast-paced environment, providing empathy and great customer service to our clients!
Key responsibilities include: Assessing each claim under the benefits of the policy and ensuring the claim is applicable and within the parameters of the policy. Responding to customer enquiries with an empathic and caring approach. Liaising with providers, including hospitals and specialists, about client claims. Supporting the Medical Claims Manager with new initiatives and process improvements. Contributing to a positive team culture. Ideally, you'll bring: Experience working in insurance or a medical-related role. Knowledge in understanding policies and medical terminology. Able to work with a variety of stakeholders and create positive working relationships. Savvy using several systems and applications. Good verbal and written communication skills. Why choose AIA? Opportunities to grow within the business through internal mobility. Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge. Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. A supportive and inclusive workplace. Flexible working arrangements. If you believe in better, apply now! Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds to apply for our roles.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Job ad expires close of business, Friday 6th of December. Recruitment Agencies: Our Talent team does not require any recruitment agency support.
Interested Candidates: Apply using the 'Apply' button. No emailed applications accepted.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. THE AIA DIFFERENCE Many companies claim to be different, but at AIA, we live and breathe it. Being different is who we are, what we believe, and how we help make positive health and wellbeing changes to the lives of New Zealanders every day.
Join our dream, to champion New Zealand to be one of the healthiest and best protected nations in the world.
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