Freedom Medical Alarms is an MSD accredited medical alarm provider and is a jointly owned business between HealthCare NZ and Wellington Free Ambulance. With our joint partners we have a long-standing tradition of supporting our clients to feel safe in their home and community with our products and monitoring services.
The Medical Alarm Representative reports to the Freedom Medical Alarms National Manager and is responsible for providing the highest possible standard of medical alarm service, educating prospective clients about the service and completion of installed alarms, whilst providing excellent client support, accurately completing documentation, and complying with the Code of Conduct and Telecare Services Association New Zealand (TSANZ) service standards.
This role has a retainer and commission-based structure and will include following up referrals, installing medical alarms and maintenance orders for medical alarm clients.
These roles can be based in Dunedin, Bay of Plenty and Northland Regions
Excellent verbal and written communication skills Relationship management skills with both internal and external contactsEfficient time management skills with the ability to prioritise the workloadAbility to cope under pressure when there are high volumes of installations and work orders requiredAbility to work independently as well as part of a teamDemonstrated experience providing prompt, efficient and personalised customer serviceAbility to keep up with advancing technology and updated medical alarm equipmentExperience in the Health Care Industry and sector legislation is an advantageClean and current New Zealand Driver's Licence and have own reliable vehicleAt Freedom Medical Alarms, we're passionate about supporting our community and growing our abilities to do this nationwide. We are creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve. If this opportunity is for you, then we would like to hear from you!
Please apply via our website including a CV and cover letter.
Applicants for this position will need have NZ residency or a valid NZ work visa. Please note: only suitable candidates will be contacted for interview Reference # 26703
Posted on 29 Apr 2024
Closes on 29 May 2024 17:00
Location(s) Dunedin branch area, Rotorua branch area, Tauranga branch area, Whakatane branch area, Whangarei branch area
Expertise Disability Support
Job level(s) 0 - 1 year of experience, 1 - 3 years of experience, 3 - 5 years of experience, 5 - 7 years of experience, 7 + years of experience
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