About Us Since 1981, Bearing & Engineering Supplies Ltd has been a trusted supplier of high-quality bearings and engineering products, known for friendly service and a commitment to excellence. Our team's dedication to quality, knowledgeable staff, and exceptional customer service has driven our growth over the past 40+ years. The Role We're seeking a Marketing Coordinator in Nelson to support our marketing efforts and sales team. This full-time role is ideal for someone with both marketing and customer service experience, offering the chance to engage with customers while showcasing your digital marketing skills.Key Responsibilities * Customer Engagement: * Support customers via phone, email, and in-person to meet their needs and ensure satisfaction. * Recommend suitable products based on customer needs and product knowledge. * Marketing Coordination & Content Creation: * Update marketing materials like catalogues and buyers' guides. * Keep website content current; coordinate with developers on updates and issues. * Support social media, digital campaigns, and email communications. * Create regular EDMs, gather testimonials, and produce case studies. * Maintain fresh content on blogs, social media, and website, focusing on SEO and ad campaigns. * Sales Support & Administration: * Provide administrative support to the sales team and assist on projects to enhance customer experience. What We're Looking For * Proven experience in a similar marketing coordination role. * Proficient in digital marketing (B2B/B2C) and social media management. * Strong writing skills for engaging and compelling storytelling across different mediums. * Skilled in content creation tools with a keen eye for detail and creativity. * Friendly, team-oriented, and ready to pitch in across the business when needed. * Previous experience in customer-facing roles or sales support is a plus. * A cheerful, friendly demeanour that will contribute to our positive workplace culture. * Confidence to make suggestions to the business on marketing tools, strategies and campaigns. Why Join Us? If you're a proactive, creative team player who enjoys both customer service and digital marketing, we'd love to hear from you. We offer; * A close-knit, family-oriented team that values collaboration. * Flexibility with work hours, a supportive environment, and growth opportunities. Apply today and be part of a company that's rooted in quality, integrity, and customer satisfaction! For any recruitment related queries, please contact ********