Manager, Itss (Desktop Infra) (3 Years Renewable Contract)

Manager, ITSS (Desktop Infra) (3 years renewable contract) Manager, ITSS (Desktop Infra) (3 years renewable contract) Product Management & Development (Information & Communication Technology)· Oversee the strategic planning and execution of WOG ICT infrastructure projects within A*STAR.· Collaborate closely with GovTech and other government agencies to align A*STAR's infrastructure with WOG initiatives.· Manage the service delivery framework to ensure high-quality ICT services that meet the evolving needs of A*STAR users.· Coordinate the adoption and integration of GovTech initiatives, such as national cloud strategies, cybersecurity policies, and digital government solutions.· Monitor and report on the performance of WOG ICT services, ensuring SLAs and performance metrics are met or exceeded.· Facilitate cross-agency communication to identify synergies, reduce redundancies, and foster innovation in government ICT services.· Develop and oversee budgets for infrastructure projects, ensuring cost-effective allocation of resources.· Establish and maintain vendor relationships, negotiate contracts, and manage procurement processes in line with government policies and guidelines.· Provide leadership in change management, ensuring minimal disruption to services during the implementation of new technologies.· Cultivate a culture of continuous improvement and professional development within the ICT team.Qualifications and Skills· Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent experience in a similar role.· Extensive experience in IT infrastructure management with a proven track record of successful project delivery in a government or large enterprise environment.· Understanding of government ICT policies, GovTech initiatives, and the WOG approach to digital transformation.· Experience in managing large-scale, cross-functional teams and projects with multiple stakeholders.· Proficient in IT service management methodologies, with ITIL certification highly regarded.· Strong financial acumen for budgeting, forecasting, and managing IT project finances.· Excellent communication skills to articulate technical concepts to non-technical audiences and to negotiate effectively with vendors and partners.· Agile and adaptable to the fast-paced and evolving landscape of technology.Company information Registration No.T08GB0002CReport this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr