About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.
Location: Auckland, New Zealand (On-Site)
The role
The Maintenance Technician is responsible for working as a member of the maintenance team under the direction of the Service Delivery Manager and Senior Maintenance Technician to provide our customers with Service Desk and 1st & 2nd Line Maintenance Support.
Responsibilities
Active monitoring of devices and networks for alarms.
Respond to and provide 1st line enquiry support for problems and service requests.
Provide on-site trouble shooting and swapping out 1st line equipment or modules.
Maintain test facility operational readiness for test programmes.
Ensure equipment is maintained in accordance with the manufacturers' guidelines.
Carry out corrective maintenance and actions as required.
Maintain tools and test equipment, and ensure equipment is in calibration.
Maintain records and documentation of field equipment and spares.
Ensure work is completed in accordance with relevant standards and processes.
Utilise spares and carry out repairs to ensure that AIFS meets its contracted availability requirements.
Effectively communicate with all levels of employees via meetings, written communications and one-on-one communication. Interact and work with management/employees to promote teamwork.
Maintain a sound working relationship with the customer and other relevant stakeholders.
Assist the maintenance team in proactively identifying issues and proposing solutions to the Senior Maintenance Technician and Service Delivery Manager.
Requirements
Hold a current Electrical Service Technician (EST) Registration or higher, i.e. a registered Electrician.
Experience in a technical workshop or maintenance environment.
Must be able to work a rostered shift pattern.
Must be able to support an on-call roster for after hours, weekend and holiday support.
Must be willing to travel to other Thales sites on an infrequent basis (2-3 times per year) for relief manning and support, or training courses.
Must hold a current Drivers License.
Experience with equipment servicing in the traffic or slot/vending machine industry is desirable.
Computer networking, including basic understanding of TCP/IP, Firewall operations and switch technologies.
Exposure to Server environments.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail Careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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