Company Description Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description In a safe and efficient manner provide maintenance services to our internal and external guests and operate the building environmental system. This candidate will be able to communicate effectively and professionally with both guests and colleagues, respond to requests in a timely manner, and assist in achieving the Departmental and Hotel goals.
Starting Rate: $30.33 per hour. Compensation will increase every year on September 1st. As of September 1, 2025, the rate of pay for this position will be $31.09.
Job Duties Include: Consistently offer professional, friendly, and engaging serviceFollow departmental policies, procedures, and service standardsMaintain a proficient knowledge of the task checklistMonitor and maintain mechanical equipment operationConduct rounds of the specified area, including lightDaily system check when assignedRespond to and rectify the guest room requestRespond to and rectify staff housing requests as neededConduct preventative maintenance as scheduled by the Engineering DepartmentMaintain good working relationships with colleagues and other departmentsPerform preventive repairs, retrofits, or other tasks as assigned by the chief engineer in a safe and efficient mannerActive member of the Emergency Response TeamContribute to the successful operation of the department in an innovative and supportive mannerExperience with the HVAC system and associated preventive maintenanceAble to perform minor plumbing, mechanical, and electrical repairsEnsure all work orders assigned will be done with the least possible delay, especially where guest comfort is concernedAssist other trades as requiredAbility to maintain a positive and objective outlook in challenging situationsAbility to lead by example with a consistently high standard of performanceAccept accountability for actions taken during the performance of these dutiesAdhere to the hotel's vehicle handling and safety policies while driving hotel vehiclesAdhere to all safety protocols as defined by Occupational Health and SafetyAdhere to all health and safety policies and procedures, and report any safety hazards or incidents immediatelyAbility to work a flexible schedule, including weekends, evenings, overnights, rotating shifts, extended hours, and being available for emergenciesOther duties as assignedQualifications Your Skills & Qualifications: Previous maintenance experience in areas such as painting, plumbing, tiling, and carpentry across a large commercial building or similar is preferredMinimum Grade 12 educationBuilding operator certificate or maintenance technician is an assetMinimum 5 years' experience in maintenance and repairsValid Canadian driver's licenseStrong attention to detail and the ability to work independently or as part of a teamHighly organized and decisive, with the ability to handle multiple projects under deadlines and changing prioritiesComputer knowledge in energy management and building automation software programsMotivated by the opportunity to improve skills in all building management functionsExcellent communication, interpersonal skills, and problem-solving abilitiesAbility to work in a fast-paced environment and meet deadlinesAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesManual dexterity and physical ability to lift up to 25 kgJob Perks & Benefits: Subsidized staff accommodation provided on-site for full-time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics, Fertility Drugs, and Gender Affirmation for full-time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full-time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & WhistlerDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa, and Fairmont Banff Springs Golf CoursesVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ****** APPLY TODAY: For more information on working and living at Fairmont Banff Springs, please visit www.banffspringsjobs.com
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