Loss Prevention (Security) Officer

Company Description
Ko wai matou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Job Description
Te kaupapa o te turanga - The purpose of the role.
We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Key Responsibilities:

Monitor security cameras
Maintain a visible presence on the shop-floor
Interact with customers and address their concerns
Upload events onto our crime reporting platform.

Hours for the role are (29 hours):

Tuesdays and Wednesdays 15:30 - 22:30
Fridays and Saturdays 08:00 - 16:30

Qualifications
He korero mou ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.
Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
All applicants must have a clean Ministry of Justice Criminal History check.
Additional Information
Ta matou tapaetanga – What we offer

Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!


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