Join our team and use your engaging leadership style to lead a team of service people to deliver high-quality service to our clients.Your chance to join a market-leading, global organisationWork within an experienced, supportive and collaborative team environmentGreat package, onsite parking, and easy out-of-the-city locationRentokil has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more senior roles within the Rentokil business in the future.Responsibilities in this role include:Coach, mentor and train the Service Team to achieve targetsMonitor and review service productivity rates, seek improvement and continually improve productivity, year on yearImplement the regional annual operational planConduct regular quality audits of specified client base and premisesEnsure Company service practices are met and identify opportunities to improve service standardsEnsure service efficiency is optimised through tools and technology availableEnsure the team's company vehicles are maintained in a safe, reliable, and clean conditionProactively resolve customers' issuesDevelop and maintain long-term customer relationshipsIt is expected that the successful candidate will have:3 or more years in a similar service's role3 or more years of experience within a management role with a services or operations backgroundExperienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher managementHigh-level communications and commercial experienceThe drive to lead by example to set a high standard of customer serviceBenefits of being part of the Rentokil Initial team:Free Southern Cross HealthcareWorking for the world's largest pest control companyA fully-maintained company van including a fuel card and a mobile phoneEmployee cash incentive programs and bonusesCompany uniform, full protective gear and all the tools you needComprehensive induction, training and qualificationAccess to employee assistance program, for you and your familyOngoing learning and developmentIf this sounds like the opportunity you've been looking for to take your career to the next level, click the Apply button now to submit your resume.Please note that the applicant must have the right to live and work permanently or long-term in New Zealand. The successful applicant will be required to undertake a pre-employment Health Assessment (including a drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.
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