Local Host - Full Time - Christchurch

At thl, we're not just about travel; we're all about creating unforgettable journeys.
As the leading tourism enterprise in New Zealand, we take pride in managing esteemed local brands such as Kiwi Experience, Waitomo Glowworm Caves, and The Legendary Black Water Rafting Co. Our reach extends beyond borders as the largest campervan rental entity globally, with a presence in New Zealand, Australia, the United States, and the United Kingdom.
Our impressive array includes renowned names like Maui, Britz, Apollo, Mighty, Cheapa Campa, Hippie, El Monte RV, Roadbear, and Just Go.
The Role As a Local Host, you'll be the face of thl , greeting adventurers as they embark on their journey and ensuring their experience is seamless from start to finish.
You'll be part of a vibrant team dedicated to providing top-notch customer service and making holiday dreams come true.
What You'll Do Welcome customers with warmth and enthusiasm, guiding them through vehicle collection and return.
Drive front-line sales, meeting individual and team targets with your professional sales acumen.
Be the go-to expert on vehicle operations, on-road procedures, and local travel tips.
Handle customer inquiries with grace, whether face-to-face, over the phone, or via email.
Participate actively in our health and safety culture, because everyone's well-being is our top priority.
Who You Are A customer service superstar with relevant experience and a passion for people.
Fluent in English, with excellent communication skills and computer literacy.
A problem-solver who thrives under pressure and enjoys working in a dynamic team environment.
Flexible and ready to work a rotating roster, including weekends.
In possession of a full, current driver's license.
What's in it for You?
Join a team that lives and breathes travel and experiences.
Want to go on a road trip with friends and family?
We'll hand you the keys.
Want to go caving and abseiling?
We'll provide the gear.
Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list.
We offer a competitive salary, flexible work arrangements, and development & career opportunities.
Our diverse crew will make you feel welcome from day one.
Ready for the Adventure?
If you're eager to make each guest's journey memorable and have the skills we're looking for, we'd love to hear from you.
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