Local Front Office Host - Starting in 2025Here's your chance to join a small, motivated and high performing team across two Rotorua accommodation businesses in 2025!Aura Accommodation & Ripple Rotorua are focused on the guest experience, sustainable practices and excellence in every little detail. Both highly rated properties on Trip Advisor, we operate year-round, providing excellent accommodation experiences to manuhiri to Rotorua.We are seeking an excellent communicator who can converse with guests from all walks of life and represent our brand across all contact points for guests. Exceeding guest expectations is what we do here, so attention to detail is a must. This role involves giving a personal experience to all our guests; approachability and a desire to ensure our guests have the best possible experience is essential. We love this city and we want you to share your love of our beautiful region with our visitors.Solid time management skills, an ability to think on your feet, and problem solve is ideal. No experience in accommodation is necessary as all training will be provided; however, the right attitude as well as a willingness to learn and contribute will be crucial.Key tasks and responsibilities:Organising daily housekeeping schedules and quality checks.Guest services - checking in guests, conveying important information and sharing the best tailored local advice.General property cleanliness tasks - pool testing, picking up rubbish and garden waste etc.Do you have other skills or passions that you could bring to the table? We are always looking to utilize our staff's skills, specifically:Do you enjoy Social Media and can manage an account?Photography or videography?Are you a sustainability guru?Working hours can be fixed or rostered (depending on the candidate), but you will be expected to work weekends and public holidays. The successful candidate will need to be able to work shifts unsupervised.Key Points:Position is to start in Early 2025 - flexibility on the start date for the right person.$24.50 - $28.00 Hourly Pay depending on experience and skills you bring to the job.Tourism Activity free familiars, activity sale bonuses and other performance bonuses.This job is a Full Time position - 5 days a week (40+ hours per week) working across two properties in Rotorua.
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