Loan Advisor & Operations Manager

Details of the offer

This is a once-in-a-lifetime opportunity to become a key player in our dynamic and growing team. The ideal candidate will possess a strong background in loan origination and operations management, with the capability to lead and drive fellow team members toward success. An NMLS license is required for this role.ResponsibilitiesLoan Advisory Services: Provide expert guidance on both Qualified Mortgage (QM) and Non-Qualified Mortgage (Non-QM) loans, including conventional, FHA, VA, bank statement, DSCR, and other specialized loan products, to borrowers and realtors.Client Relationship Management: Maintain strong relationships with clients and realtors, delivering exceptional customer service and ensuring their loan needs are met with tailored solutions.Operations Management: Oversee daily operations of the team, streamline processes, and implement best practices to enhance efficiency and productivity.Guideline Mastery: Quickly memorize and apply various loan guidelines and policies, ensuring accurate and efficient loan processing.Compliance and Accuracy: Ensure all loan processes and documentation comply with industry regulations and standards, maintaining meticulous attention to detail.Team Leadership: Mentor and guide team members, promoting a collaborative and high-performance work environment.Technology Utilization: Leverage advanced loan processing software and CRM systems to manage client data, streamline workflows, and enhance operational efficiency.Strategic Planning: Contribute to the strategic direction of the team, identifying opportunities for growth and improvement in loan products and services.Problem Solving and Conflict Resolution: Address and resolve any issues or challenges that arise, ensuring smooth and efficient operations.High Energy and Communication: Maintain a high-energy approach to work, being an amazing communicator who can effectively interact with clients, team members, and industry professionals.QualificationsExpert understanding of QM & Non-QM guidelinesCoachable, with a strong desire to lead others and grow personallyCustomer-focused mindset with the ability to provide exceptional customer serviceDetail-oriented and organizedComputer savviness required including Arive, Google Sheets, Loan Sifter, CRM, AUS, and proprietary mortgage softwareResourceful team player with strong problem-solving skillsAbility to stay updated on market changes and adapt to evolving industry standardsCompensation$85,000 - $125,000 yearlyAbout One Stop MortgageOne Stop Mortgage is a boutique mortgage company based in South Florida, specializing in residential loans with a focus on exceptional client service. We work closely with realtors and referral partners, providing a white-glove experience with a commitment to clear communication and client education throughout the loan process. We are currently seeking a highly organized, customer service obsessed, and licensed Loan Advisor who also has the capability to manage operations. This dual role requires someone with strong leadership skills, an NMLS license, and the ability to balance the demands of loan advising while ensuring the smooth day-to-day operations of the company.
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