Live Chat Assistant

Job Description: We are seeking a motivated and energetic Live Chat Assistant to join our team at Re-Leased in Wellington, NZ. As a Live Chat Assistant, you will be responsible for providing exceptional customer service and support through live chat to our clients. You will need to have strong communication skills, be able to work independently, and possess a high level of emotional intelligence to excel in this role. Responsibilities:- Respond to customer inquiries and resolve issues through live chat in a timely and professional manner- Provide product information and assistance to customers- Identify and escalate priority issues to the appropriate team members- Assist with managing and updating customer accounts- Collaborate with other team members to improve overall customer experience- Stay up to date on product knowledge and company policies Requirements:- 1 year of experience in customer service or a related field- Energetic and independent personality traits- Strong leadership and emotional intelligence skills- Excellent written and verbal communication skills- Ability to multitask and work under pressure- Proficiency in using live chat software and CRM systems Benefits:- Visa sponsorship for qualified candidates- Vision insurance- Employee discounts on company products- Opportunities for unlimited personal and professional growth within the company Equal Opportunity Statement:Re-Leased is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified candidates are encouraged to apply. Deadline to Apply: March 9, 2024 We look forward to welcoming a dynamic and enthusiastic Live Chat Assistant to our team at Re-Leased. If you meet the requirements and are ready to take on this exciting opportunity, please submit your application before the deadline.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.