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Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
Full-Time and Part-Time positions available for Day shifts and Night shifts.
Job Summary: Assists and provides instruction to all passengers in the safe loading and unloading of Bolton Valley's six ski lifts, while providing excellent customer service by interacting with all lift passengers. Start and End Dates: Start of season through end of season. Approximately early December through early April.
Essential Functions:
Assist all passengers in the safe loading and unloading of the ski lift.
Maintain load and unload ramps and areas around all lift stations.
Identify and report any unusual problems or hazardous conditions to ensure public safety.
Be familiar with all policies, procedures, and rules regarding operating and riding a ski lift.
Perform daily pre-operation inspections and post-operation shutdown procedures.
NOTE: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.
Customer Service Expectations: Lift Operators have more direct customer contact than any other resort employee, as nearly every skiing or snowboarding guest at Bolton Valley rides the lifts. It is therefore of utmost importance that the Lift Operator be friendly, courteous, and professional in accordance with Bolton's commitment to providing superior customer service.
Qualifications:
High school diploma or equivalent.
Previous customer service and/or laboring experience is preferred.
Intermediate level skiing or snowboarding ability is preferred but not necessary.
Required Knowledge and Skills:
Good work ethic and dependability.
Excellent customer service and communication skills.
Physical and Mental Demands: This position works primarily outside and requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces. Must remain alert and attentive at all times. Must lift up to 50 pounds and stall chairs up to 400 lbs. traveling up to 450 feet per minute. Shoveling large volumes of snow and/or ice is required.
Work Environment: This position involves working outside in all weather conditions, including extreme cold, snow, wind, and rain, on varied snow surfaces, and requires being on your feet for the majority of the scheduled shift. Some time will be spent inside, but inside time still requires alertness and attention to the lift and passengers. Varying traffic levels mean that some days are extremely busy while other days are much slower.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Bolton Valley is an Equal Opportunity Employer committed to creating a diverse environment for its staff and guests alike. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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