Hato Hone St John has been serving New Zealanders and working to save lives since 1885.
As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.Job DescriptionHe aha te turanga - About the role:Our telecare team have an exciting opportunity for a confident, tech-savvy and multi-tasking support representative to join them.
The role is fixed term for 12 months, part time (20 hours per week), Monday to Friday 9am-1pm.We are looking for someone to help focus on overall customer growth within our telecare area, with the purpose of attracting new customers through education and promoting the benefits of a St John Medical Alarm.
This includes supporting new customer acquisition referrals by providing accurate information on all Telecare products, services and supporting the Telecare Field Support Representatives as required.Support sales and activity target through effective promotion of Telecare products by building and maintaining positive and productive relationships with customers, external stakeholders, and the community.Training will be full time for 3 weeks from 8:30 am to 5:00 pm.
The role hours can be worked either Monday to Friday 9:00 am to 1:00 pm (20 hours) or Monday to Thursday 9:00 am to 2:30 pm (20 hours).
The shift includes a 30-minute unpaid lunch break.QualificationsKo wai koe - About you:To be successful in this role, you will have:Demonstrated experience and understanding of the New Zealand Health and social care environment.Previous experience in a customer contact role and passion for delivering excellent customer service.A 'Can do' attitude focused on achieving results and doing what is required to achieve success.The ability to work in a high-paced and changing environment.Demonstrable personal commitment to and promotion of St John Core Values.The most important attributes we are looking for are attitude and the willingness to learn.
We will develop the right person who has the desire to work with purpose.Additional InformationMe pehea te tuku tono - How to applyClick apply now before applications close on Sunday, 5th January 2025.For further information please contact Cheru Pillayon at 0272150197 for a confidential discussion.At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work.
We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs.If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
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